L'ôٱ X
Le client
by is a unique 30-storey lakefront urban resort that brings a mix of hospitality, sports, and entertainment to the downtown Toronto area. Located inside the iconic Princes’ Gates (opposite the and on the grounds), the newly built hotel boasts many luxury amenities, including:
404 guest rooms
Ten X sport complex
Guerlain Spa
Fitness centre
Outdoor rooftop pool overlooking Lake Ontario
Les défis
Design and Logistics
Hotel X was seeking a parking solution that could meet the demands of its two parking facilities—the hotel and the sport complex—while also capitalizing on its 411-stall parking facility, which features dedicated entrances for both the hotel valet, as well as for hotel guests and the public.
Early on, Hotel X faced challenges with its parking system.
“The architectural design and logistics proposed for the parking lot did not meet the standards of the hotel and parking industry today,” explains Paul Singh, Director of Engineering at Hotel X. “It included a small parking booth for an on-site parking attendant with a basic access control system. We quickly discovered that this was not going to be a cost-effective solution for the hotel.” As a result, Hotel X submitted a proposed design to three parking organizations that were competing for the parking access revenue control system (PARCS) at the hotel.
Hotel X Toronto required the design and PARCS to be up and running in time for its soft-launch, which was set to take place in the fall of 2018. In addition to an efficient parking facility design, reliable technology, and parking revenue capture, the hotel was eager to invest in a PARCS that would provide hotel guests with a seamless experience that matched the level of hospitality provided inside its facilities.
Les solutions
Unbeatable Support and Expertise
“This is where I experienced open support and professional assistance from ,” says Singh. “ asked me to walk them through my expectations for the parking system. After conducting a full discovery of the hotel’s requirements, their extensive knowledge in automated parking became clear.”
One of ’s recommendations for Hotel X was that it begin to manage all parking transactions using a fully automated parking system, which would eliminate the costs associated with on-site parking staff.
“Hotel X chose to award the PARCS to as a result of their ability to provide a turnkey parking solution that was customized to the hotel’s needs,” says Singh. “What separated them from other contenders was their eagerness to listen to our operational challenges and requirements in order to recommend effective solutions. It was also their ability to introduce us to the market’s latest technology, and willingness to provide flexibility when it came to choosing which features and services we could proceed with.”
Staying Focused Amid Setbacks
“When it came time to execute their recommendations, was able to stay focussed, prevailed, and was on-schedule even though a few municipal bylaw setbacks arose along the way,” says Singh. “Once construction was complete, provided our team with comprehensive training on the pay stations, accounting process, operation logistics, maintenance protocols, and the list goes on. proved itself to be a reliable partner in all areas of parking.”
Dernières paroles
“It is with pleasure that I recommend ’s technology and management services on behalf of Hotel X. has proven itself to be a reliable partner in all areas of parking. What separates from their competitors is their eagerness to listen to their customers’ operational challenges and requirements in order to recommend effective solutions. It is also their ability to connect their customers with the market’s latest technology, and willingness to provide flexibility in regards to proceeding with select features.”
— PAUL SINGH
Director of Engineering,
Hotel X Toronto
Études de cas connexes
SOLUTIONS DE GESTION DU STATIONNEMENT DANS LES HÔTELS
À PROPOS DE PRECISE PARKLINK
LE LEADER CANADIEN DE L'INDUSTRIE DU STATIONNEMENT DEPUIS PLUS DE 30 ANS.
Lorsque a été fondée il y a plus de 30 ans, l'entreprise était composée de deux personnes travaillant sur le terrain avec une aspiration simple : faire la différence dans le monde de l'automatisation des parkings.
Depuis, est devenue une entreprise nationale de services gérés et de technologie qui compte plus de 700 employés au Canada, un siège social à Toronto et 13 bureaux d'appui dans tout le pays.
Mais ce qui nous différencie des autres opérateurs de parking, ce n'est pas l'endroit où nous nous trouvons, c'est ce que nous sommes : un fournisseur de solutions de stationnement à service complet. fournisseur de solutions de stationnement à service complet. Une source unique pour tous vos besoins en matière de stationnement.
gère des milliers de parkings pour le compte de centaines de propriétaires. Nous fournissons une technologie et des services de pointe à des milliers de clients dans les secteurs de la santé, des municipalités, des commerces, des institutions et des particuliers.
Le fait d'être une entreprise intégrée verticalement nous place dans une position unique. Nous pouvons fournir un niveau de gestion et d'intégration technique qui est le meilleur de sa catégorie. Il suffit de poser la question aux centaines de clients à qui nous avons fourni des solutions rentables et axées sur le client au fil des ans.