Le client

is a signature hotel and landmark with stunning views of the South Saskatchewan River and the Meewasin River Valley. Located in the heart of Saskatoon’s business district, this hotel is a go-to place for large conferences and events. 

Les défis

Manual Parking Operation 

Delta was in need of a parking solution that could withstand high traffic volume. The hotel’s initial parking operation was managed by a parking attendant. Due to manual transaction process limitations, there were major delays at entry and exit points during event peak times. 

Parking Revenue Control 

In addition to incoming and outgoing traffic delays, the control and security of parking revenue became a growing concern for hotel management staff. Cash handling methods were manual and insecure, and as a result, the hotel was having difficulty reconciling its parking revenue finances. It required an access-and-control system capable of securely processing revenue and generating accurate financial reports for easy reconciliation at the end of each month. 

Les solutions

In order to overcome traffic flow and parking revenue security issues, the Delta Hotel by Marriott Saskatoon Downtown chose to partner with ºÚÁÏÉçÇø (West) Ltd. Our leading-edge technology, unmatched level of industry support, as well as our accountability and secure revenue processing made us the ideal candidate for the job. 

Our solution consisted of: 

Pay-and-Display Meters 

The location of each was strategically planned to ensure easy access for hotel guests and visitors. Comprehensive signage next to the meters was also installed to enhance the visitor experience. And, since transactions were now being completed quickly at the parking meters, traffic delays at entry and exit points were eliminated. 

A Payment-Ready Facility 

ºÚÁÏÉçÇø provided end-to-end for the hotel’s parking revenue. Meters were configured to meet Level 1 (highest level) Payment Card Industry (PCI) compliance standards for credit card processing, and secure cash collection and replenishment was also provided. 

Parking Enforcement and Concierge Software Integration

We integrated our with the hotel’s concierge software, which allows for automatic guest vehicle registration when parking is purchased during check-in. This effectively eliminates the risk of guests receiving parking violations. Parking enforcement services are now deployed several times a day, at random, and are flexible to the hotel’s unique parking regulations. 

As a result of all of these efforts, the hotel has seen a dramatic improvement in guest and visitor satisfaction rates. 

Dernières paroles

“Over the last 4 years I have always found your service as well as your team to be outstanding. Information is accurate and always on time. 

I have full faith in the integrity of your company and team members and would be willing to offer a personal recommendation to any companies considering using your services and products.“ 

— PATTY SCHWEIGHARDT
General Manager
Delta Hotels by Marriott Saskatoon

Télécharger l'étude de cas

Études de cas connexes

SOLUTIONS DE GESTION DU STATIONNEMENT DANS LES HÔTELS

À PROPOS DE PRECISE PARKLINK

LE LEADER CANADIEN DE L'INDUSTRIE DU STATIONNEMENT DEPUIS PLUS DE 30 ANS.

Lorsque ºÚÁÏÉçÇø a été fondée il y a plus de 30 ans, l'entreprise était composée de deux personnes travaillant sur le terrain avec une aspiration simple : faire la différence dans le monde de l'automatisation des parkings.

Depuis, ºÚÁÏÉçÇø est devenue une entreprise nationale de services gérés et de technologie qui compte plus de 700 employés au Canada, un siège social à Toronto et 13 bureaux d'appui dans tout le pays.

Mais ce qui nous différencie des autres opérateurs de parking, ce n'est pas l'endroit où nous nous trouvons, c'est ce que nous sommes : un fournisseur de solutions de stationnement à service complet. fournisseur de solutions de stationnement à service complet. Une source unique pour tous vos besoins en matière de stationnement.

ºÚÁÏÉçÇø gère des milliers de parkings pour le compte de centaines de propriétaires. Nous fournissons une technologie et des services de pointe à des milliers de clients dans les secteurs de la santé, des municipalités, des commerces, des institutions et des particuliers.

Le fait d'être une entreprise intégrée verticalement nous place dans une position unique. Nous pouvons fournir un niveau de gestion et d'intégration technique qui est le meilleur de sa catégorie. Il suffit de poser la question aux centaines de clients à qui nous avons fourni des solutions rentables et axées sur le client au fil des ans.