Coordinateur de trottoir
Description de l'entreprise :
Leader de l'industrie du stationnement et de la mobilit茅 au Canada, 黑料社区 est une soci茅t茅 nationale de services g茅r茅s et de technologie qui compte plus de 1 000 employ茅s au Canada, un si猫ge social 脿 Toronto et 18 bureaux de soutien dans tout le pays. 聽
黑料社区 g猫re des milliers de parcs de stationnement pour le compte de centaines de propri茅taires. Elle fournit une technologie et des services de pointe 脿 des milliers de clients dans les secteurs de la sant茅, des municipalit茅s, des commerces, des institutions et des particuliers.
Job Summary: Overall responsibility for a high level of customer service, maintaining tidy, safe and walkable sidewalks and walking paths throughout all seasons, directing commercial vehicle traffic within the airport, and ability to troubleshoot parking equipment.
Location: Saskatoon, SK
Emploi : Temps plein
Compensation: $16.15 hourly
Comp茅tences et qualifications: Privil茅gi茅es
Excellent oral communication skills.
Ability to provide value-added options to customers in a professional manner.
Answer customers鈥� questions and provide information on policies and procedures.
Ability to effectively address customer concerns and resolve complaints.
Knowledge of relevant policies, procedures, and strategies to promote effective security operations for the protection of personal data.
Knowledge and understanding of use of all equipment.
Willingness to work shift work.
Physical ability to assist guests requiring accessibility assistance.
Computer skills an asset. (Microsoft Office and its applications.)
French language skills an asset.
T芒ches et responsabilit茅s essentielles
Report for shift on time, wearing an approved uniform and projecting a clean, neat, and tidy image.
Carry out duties in conformance with applicable policies and standards.
Direct commercial vehicle traffic on the airport curbside, including but not limited to taxis, shuttles and busses.
Curbside support during peak times with keeping the public curb moving and coordinating taxis.
Curbside cleanliness, litter clean up throughout parking lots and walking areas.
Snow shovelling, snow removal using blowers or walk-behind equipment, sanding walking paths for ice throughout all sidewalks and walking paths.
Keep careful records of any unusual tickets or operational problems that occur during shift in accordance with applicable procedure.
Answer telephone and radio inquiries.
Answer intercom system for customer assistance as required.
Document customer concerns and report them to COG Supervisor.
Monitor Skidata entrance gates and report problems.
Answer all customer inquiries via all contact mediums (Phone, Email, Intercom.)
When required assist customers with usage of online booking resources.
Maintain knowledge of all YXE parking products and rates.
Verifying customer鈥檚 flight information (return date and time.)
Entering information into computer system quickly and accurately.
Dealing with customer concerns & completing incident reports when required and informing appropriate COG Supervisor and management members.
Other duties as assigned.
Contact pour l'embauche :
Please submit your resume to Lyndon Weiss at saskatoon@precisebi.com
黑料社区 est un employeur qui souscrit au principe de l'茅galit茅 des chances et s'engage 脿 ce que les processus de recrutement et de s茅lection ainsi que les environnements de travail soient inclusifs et exempts d'obstacles. Nous r茅pondrons aux besoins des candidats en vertu du Code des droits de l'homme et de la Loi sur l'accessibilit茅 pour les personnes handicap茅es de l'Ontario (LAPHO) 脿 toutes les 茅tapes du processus de recrutement. Veuillez informer le service des ressources afin de vous assurer que vos besoins en mati猫re d'accessibilit茅 sont pris en compte tout au long du processus.