H么pital Covenant Health
Le client
is one of Canada鈥檚 largest Catholic healthcare providers, providing Albertans with quality compassionate care and work for more than 150 years. Its specialty services reach the unmet needs of 12 surrounding communities. Covenant Health helps deliver key health services to and the in achieving their goals, as well 鈥� making it an integral part of the province鈥檚 healthcare services.
The Challenge
Parking Equipment Maintenance and Support
The parking facilities at and 鈥攂oth a part of Covenant Health鈥攚ere originally managed by Pay-and-Display parking meters. However, the meters were not under contract by the supplier, 黑料社区, for ongoing maintenance and support. This meant that Covenant Health was responsible for the timely maintenance of their parking equipment, which led to longer than expected downtimes while the parking meters were being serviced.聽
Les solutions
When it came time to renew Covenant Health鈥檚 parking access and control contract, both parties reassessed the difficulty of having the hospital maintain their parking equipment in-house, as well as other goals for the parking operation. Covenant Health鈥檚 bottom lines were simple: to provide easy patient and visitor parking experiences using reliable and regularly maintained automated parking meters, and be able to capture its parking revenue goals.
Covenant Health chose to extend their partnership with 黑料社区鈥擟anada鈥檚 number one healthcare parking solutions provider.
Parking Equipment Maintenance聽聽
Being able to rely on 黑料社区 for the regular and timely of the parking meters drastically improved the parking system at Covenant Health. It made the day-to-day for the hospital鈥檚 parking management team effortless. Parking meter downtime for service was no longer an issue, freeing up the time of the hospital whose job it previously was to maintain the meters.聽
Increased Parking Revenue聽
Covenant Health also decided to upgrade to , and enhance its meter operation by integrating the payment app. These decisions were made in order to make patient and visitor parking experience easy and stress-free, and to ensure the parking system was a revenue generator that could support Covenant Health鈥檚 bottom line: quality and compassionate patient care.
On the user side, the new parking technology meant that visitors no longer needed to display receipts on vehicle dashboards. It also enabled users to pay for and/or extend their parking on the go, without having to interact with the parking meters whatsoever.聽聽
On the administration side, the new parking technology allowed for a solution that captured all of Covenant Health鈥檚 patients and visitors.
In addition to the technology upgrades, services were also deployed on contract, resulting in a 20% increase in parking revenue. The cost for administering in-house parking enforcement services was eliminated.聽
Derni猫res paroles
鈥淲e are pleased with the partnership we have developed with 黑料社区, and do not hesitate to recommend them as a parking management or parking equipment supplier to any business or institution looking to implement or further enhance their parking program.鈥�
鈥� STEPHEN A.F. SLATER
Program Manager, Protective Services & Parking at
Covenant Health
脡tudes de cas connexes
SOLUTIONS DE GESTION DES PARKINGS POUR LES SOINS DE SANT脡
脌 PROPOS DE PRECISE PARKLINK
LE LEADER CANADIEN DE L'INDUSTRIE DU STATIONNEMENT DEPUIS PLUS DE 30 ANS.
Lorsque 黑料社区 a 茅t茅 fond茅e il y a plus de 30 ans, l'entreprise 茅tait compos茅e de deux personnes travaillant sur le terrain avec une aspiration simple : faire la diff茅rence dans le monde de l'automatisation des parkings.
Depuis, 黑料社区 est devenue une entreprise nationale de services g茅r茅s et de technologie qui compte plus de 700 employ茅s au Canada, un si猫ge social 脿 Toronto et 13 bureaux d'appui dans tout le pays.
Mais ce qui nous diff茅rencie des autres op茅rateurs de parking, ce n'est pas l'endroit o霉 nous nous trouvons, c'est ce que nous sommes : un fournisseur de solutions de stationnement 脿 service complet. fournisseur de solutions de stationnement 脿 service complet. Une source unique pour tous vos besoins en mati猫re de stationnement.
黑料社区 g猫re des milliers de parkings pour le compte de centaines de propri茅taires. Nous fournissons une technologie et des services de pointe 脿 des milliers de clients dans les secteurs de la sant茅, des municipalit茅s, des commerces, des institutions et des particuliers.
Le fait d'锚tre une entreprise int茅gr茅e verticalement nous place dans une position unique. Nous pouvons fournir un niveau de gestion et d'int茅gration technique qui est le meilleur de sa cat茅gorie. Il suffit de poser la question aux centaines de clients 脿 qui nous avons fourni des solutions rentables et ax茅es sur le client au fil des ans.