Six raisons pour lesquelles les installations de stationnement ont besoin d鈥檜ne surveillance centralis茅e en direct.聽
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Keeping close tabs on the performance of your parking system is key to running a successful and profitable operation. The truth is, with technology, problems can occur, which is why your parking equipment requires a real-time communication link to a live central monitoring facility, like 黑料社区鈥檚 IPARC remote monitoring centre.
La t茅l茅surveillance est b茅n茅fique aux op茅rations de stationnement pour de nombreuses raisons. Elle permet aux propri茅taires et aux gestionnaires d'installations d'锚tre au courant de ce qui se passe sur le site, m锚me lorsqu'ils ne sont pas physiquement sur place. La surveillance centralis茅e en direct peut 茅galement augmenter les revenus, renforcer la s茅curit茅 publique, am茅liorer le service 脿 la client猫le et surveiller tout probl猫me technologique.聽
The following are main benefits that result from implementing live central monitoring for your parking services:
Effective customer service: Connecting your parking equipment to a live central monitoring facility that uses two-way voice communication provides your customers with a quick and efficient response for their questions and issues. Virtual customer assistance is a touchless solution that also allows you to provide customer service from a physical distance.
Maximum operational efficiency: Live central monitoring needs to extend beyond audio communication. A camera-based connection is critical, as it allows customer representatives to identify the device a customer is experiencing issues with, and offer appropriate guidance.
R茅duction des co没ts: En surveillant votre parking 脿 distance, vous pouvez r茅duire les co没ts normalement li茅s au personnel. En tant que gestionnaire immobilier, vous devez d茅terminer si votre service doit 锚tre actif pendant la journ茅e, pendant les heures de pointe ou 24 heures sur 24. La surveillance 脿 distance pendant les p茅riodes de moindre activit茅 de votre parking r茅duira consid茅rablement les co没ts li茅s au personnel.
Less equipment downtime: Your parking equipment should have a real-time communication for alarms can detect the need for maintenance and service. This means your parking facility won鈥檛 experience the downtime that would typically take place waiting for someone to notice that there is a problem on site.
Improved operational efficiencies: Remote monitoring alleviates the duties of on-site parking attendants, and gives them more time to spend attending to the parking facility and customers.聽Remote communication technology used by the live central monitoring facility can also be integrated onsite, allowing onsite staff during this pandemic to provide assistance while respecting social distance.
Augmentation des revenus: Votre chiffre d'affaires s'am茅liorera consid茅rablement gr芒ce 脿 une solution de surveillance qui r茅duit les temps d'arr锚t de l'茅quipement et vous permet de vous engager activement aupr猫s de vos clients.聽
Live central monitoring capabilities combined with reliable parking technology and support is key to successful parking operations. 黑料社区鈥檚 live central monitoring facility assists customers every step of the way with flexible coverage, site-specific protocols, 24-7 on-demand service, two-way video and voice communication, and multilingual customer service.聽