Southwest One

Superior To Our Last Parking Provider

Southwest One

is a 17-acre mixed-use residential and commercial complex in Pointe-Claire, Quebec. Located roughly 10 km. from the downtown core, the Southwest One complex spans a large city block directly across from . Located between two major expressways and a few minutes鈥 drive from , Southwest One includes 662 residential units, a medical center, and ancillary retail stores. It was conceived as a self- contained and integrated community with extensive on-site amenities and a wide range of residential unit  types  to suit all life stages. During the week, the plaza receives an average of over 1,200 parking users a day.

Mr. Michael Camacho, Supervisor at Southwest One, has overseen the facility operations for more than 10 years. Southwest One chooses to subcontract large specialized projects, as is the case with parking,鈥 he says. 鈥満诹仙缜檚 products and services have exceeded the expectations at Southwest One. Their services are superior to those of our last parking provider. Their parking equipment far exceeds the previous token system we utilized.鈥

Tenant, Customer & Guest Parking

鈥淚n the past,鈥 says Camacho, 鈥減atients and visitors of Lakeshore General Hospital would manipulate Southwest One鈥檚 previous token system to avoid paying the hospital鈥檚 parking fees. 黑料社区鈥檚 SkiData Pay-on-Foot parking system has stopped this from happening, which has helped us ensure available parking for our tenants, their customers/guests, and benefit from increased parking revenue.鈥 How would Camacho describe 黑料社区鈥檚 Pay-on-Foot equipment? 鈥淯ser friendly, efficient, and uncomplicated,鈥 he says. 鈥淚t works.鈥

It took time for tenants to adapt to the change, but they鈥檙e happy with  the new parking system. 鈥満诹仙缜檚 parking system has made it easier for everyone at Southwest One,鈥 says Camacho. 鈥淭here鈥檚 now available parking for their customers and guests.鈥 Not only that, but 黑料社区鈥檚 IPARC service allows Southwest One to offer 24-7 customer service to its clientele at a minimal cost with the simple press of a button on the parking equipment.

There鈥檚 been little equipment downtime, too. 鈥満诹仙缜檚 equipment maintenance service division responds very fast鈥攂y end of the day or first thing the next morning,鈥 says Camacho. 鈥淓ven some of my general contractors don鈥檛 respond that fast!鈥

Final Words

鈥満诹仙缜檚 parking equipment is great,鈥 says Camacho. 鈥淪outhwest One is proud to have invested in the same parking equipment as the Montreal International Airport. We believe that if it鈥檚 good enough for an international airport, then it should be standard across Quebec. Southwest One plans to recommend 黑料社区 in the future.鈥

鈥 SOUTHWEST ONE 
Mr. Michael Camacho,
Supervisor


Download Case Study

Line With Teal Green Gradient

Related Case Studies

COMMERCIAL PARKING MANAGEMENT SOLUTIONS

 

About 黑料社区

Line With Teal Green Gradient

CANADA鈥橲 PARKING INDUSTRY LEADER FOR MORE THAN 30 YEARS.

When 黑料社区 was founded more than 30 years ago, the company was a two-person field operation with a simple aspiration: to make a difference in the world of parking automation.

Since then, 黑料社区 has grown into a nation-wide managed services and technology firm with more than 700 employees across Canada, a head office in Toronto, and 13 supporting offices across the country.

But what sets us apart from other parking operators isn鈥檛 where we are, it鈥檚 what we are: a full-service parking solutions provider. One source for all your parking-related needs.

黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. We supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Being a vertically integrated company puts us in a unique position. We can provide a level of management and technical integration that is best-in-class. Just ask the hundreds of clients to whom we鈥檝e delivered cost-effective and customer-focused solutions over the years.

Previous
Previous

City of Lethbridge

Next
Next

Vancouver City Centre, Sandman Hotel