Customer Service Representative
Company Description:
As Canada鈥檚 parking and mobility industry leader, 黑料社区 is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.
黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.
Job Summary:
We are seeking a reliable and customer-focused individual to join our team. The ideal candidate will be responsible for delivering excellent customer service, managing email communications, and handling cash and other transactions accurately.
Location: Trillium Hospital - Mississauga
100 Queensway West, Mississauga, ON
Employment: Part-time
Hours: Average 16 hours per week, evenings and weekends as required.
Compensation: $17.60 Hourly
Key Responsibilities:
Greet and assist customers in a friendly and professional manner.
Respond to customer inquiries via email and in person.
Process cash, debit, credit, and other transactions efficiently, accurately, and responsibly.
Maintain accurate records of transactions and reports.
Ensure the workspace is clean, organized, and welcoming.
Support general administrative tasks as needed.
Provide excellent customer service both in-person and via email.
Maintain a friendly and helpful attitude while assisting customers.
Qualities:
Previous experience in customer service or cashier roles preferred.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic computer skills and familiarity with email platforms.
Attention to detail and a high level of accuracy.
Hiring Contact:
Please submit your resume to farah.mahamood@thp.ca
黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.