Mackenzie Health
The Client
is a dynamic regional health care provider that serves a population of more than half a million people across and beyond. Nationally recognized for its commitment to safety and quality patient care, Mackenzie Health comprises Mackenzie Richmond Hill Hospital, the future , as well as a comprehensive network of community-based services in Richmond Hill, Vaughan, and surrounding areas.
The Challenges
Since day one, Mackenzie Health鈥檚 vision has been to create a world-class health care experience. Everything the provider does is focused on its patients and community鈥攁nd this includes its parking program. When Mackenzie Health went to tender for parking equipment and management services, it sought an access and revenue control system that was both user-friendly and reliable. Its goals were simple: to generate some of the revenue required to maintain its facilities, enhance the experience of patients and their families and manage the use of parking at its sites.
The Solutions
Mackenzie Health selected 黑料社区 as its managed parking services provider more than a decade ago. Since then, Mackenzie Health has experienced the benefits of a health care-focused parking solution. All aspects of day-to-day parking operations have been successfully managed with a strategic combination of people, hardware, and software. This includes multi-space parking meters; gated technology with hardware upgrades, such as EMV-certified banking solutions; support from our centralized services team, including live central monitoring; on-site staffing, permit management and administration; signage; construction, and facility maintenance. Mackenzie Health is as confident today as it was more than 10 years ago in choosing 黑料社区 as its managed parking services provider, as we have helped it exceed its visitor and patient parking goals. And our partnership continues to evolve. Mackenzie Health recently selected 黑料社区 via tender to be the managed parking services and technology provider for the new Cortellucci Vaughan Hospital.
The Results
Our partnership has allowed Mackenzie Health to implement an efficient and effective full-service parking solution.
Gated parking system
EMV-certified payment solutions
IPARC鈩 Live central monitoring
DG4 Pay-and-Display parking meters
IPASS鈩 monthly permits
HPASS鈩 visitor permits
Parking management services
Signage and wayfinding
Onsite staffing
Construction services
Facility maintenance services
Final Words
鈥満诹仙缜 has proven its expertise in the hospital parking industry by providing efficient response times, reliable parking technology and experienced resources鈥攁ll of which have had a positive impact on improving the patient and visitor experience at Mackenzie Health. Its turnkey parking solution integrates multiple health care sites, resulting in an efficient, smart and timeless parking solution that Mackenzie Health can rely on for years to come. 黑料社区鈥檚 management team is always quick to respond and deploy solutions with fast turn-around time, whether it be for signage, technical support or facility maintenance needs.鈥
- Yvonne Geverink
Manager, Business Services
Mackenzie Health
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HEALTHCARE PARKING MANAGEMENT SOLUTIONS
About 黑料社区
CANADA鈥橲 PARKING INDUSTRY LEADER FOR MORE THAN 30 YEARS.
When 黑料社区 was founded more than 30 years ago, the company was a two-person field operation with a simple aspiration: to make a difference in the world of parking automation.
Since then, 黑料社区 has grown into a nation-wide managed services and technology firm with more than 700 employees across Canada, a head office in Toronto, and 13 supporting offices across the country.
But what sets us apart from other parking operators isn鈥檛 where we are, it鈥檚 what we are: a full-service parking solutions provider. One source for all your parking-related needs.
黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. We supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.
Being a vertically integrated company puts us in a unique position. We can provide a level of management and technical integration that is best-in-class. Just ask the hundreds of clients to whom we鈥檝e delivered cost-effective and customer-focused solutions over the years.