As Canada鈥檚 parking and mobility industry leader, 黑料社区 is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.  

黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Customer Service Representative reports to the Team lead/Supervisor. The Customer Care Associate provides guidance for customers entering the parking facility and provide customer assistance as needed.

Location: WRHN @ Midtown, 835 King St W, Kitchener, ON

Employment: Part-time

Compensation: $17.20

 Job Responsibilities / Duties:

• Reports to the Team lead and Supervisor to support parking operations

• Identify customer questions, concerns, and overall needs

• Provide accurate answers and solutions to customer queries

• Address customer complaints in a compassionate and patient manner

• Answer incoming calls and emails in an efficient manner

• Redirect customers to appropriate teams and/or departments as needed

• Follow company communication procedures, policies, and guidelines at all times

• Responds immediately to all reports concerning damage to equipment, and places E-service as needed

• Observe security monitors to ensure no criminal activity occurs and report any activity to management

• Balance cash records at end of shift and manage parking records during shift

• Troubleshooting parking equipment issues at the site level

• I-PASS Enrolling /canceling payroll staffs and sending the list to payroll 

• Complete additional duties assigned by manager.

Mandatory Qualifications:

• High School Graduate or higher education

• Basic Computer skills 鈥� Windows, MS Office

• Customer service experience, inclusive attitude and openness to diversity, is an asset.

• Excellent customer service skills

• Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)

• Positive attitude and empathy for clients

• Solid problem solving and decision-making skills

• Strong team player with the ability to develop and maintain relationships with internal and external customers

• Bilingual is an asset

Attributes:

• Assertive and self-motivated disposition

• Strong organizational skills

• Excellent communication skills: ability to explain complex solutions and processes clearly to others

• Collaborative and demonstrates strong interpersonal skills

• Self-managed while accurately following instructions

• Ability to multitask effectively and stay positive and professional under high-pressure fast-paced environments

• Adaptable and flexible

• Neat appearance with a professional and positive attitude

Hiring Contact:

Please submit your resume to tsrs@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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]]>Onsite Parking StaffTue, 24 Jun 2025 13:00:00 +0000/job-postings/20250620/patrol-officer-london606df7dd6b47261d19840040:607f4980780d48537cf59feb:685987bec6e815228407b259Company Description:
As Canada鈥檚 parking and mobility industry leader, 黑料社区 is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.  

黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary: 黑料社区 is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Hamilton and Niagara and St. Catharines.

This position will be overseen by the Area Manager.

Location: London, ON

Employment: Full time/Part Time

Hours: Friday 10am-6pm 鈥� Saturday 9am-5pm 鈥� Sunday 9am-5pm

As Needed

Special Events 鈥� As Needed

Compensation: $19.00 per hour

Qualifications:

• General knowledge of computers/cellular devices

• Valid G license with clean drivers abstract, and ability to provide abstract at time of hire

• Previous experience in parking enforcement or security background would be considered a strong asset

• Criminal check required prior to hire (backcheck completed by Precise Parklink

Attributes:

• Must be punctual and self disciplined; considered a self- starter

• Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose

• Ability to de-escalate situations should they arise; must be well- mannered & level headed

• Capable of learning & absorbing training in a quick & efficient manner

• Must be polite with professional attitude

• Positive, friendly, enthusiastic and personable

• Must be punctual and self disciplined

• Strong communication skills

• Bilingualism is a strong asset

• Mechanically inclined able to change a tire and basic automotive skills

Job Responsibilities / Duties:

• Review and understand daily scheduled routes prior to dispatching for shift

• Review dispatch email for any client requests/ check calendar for any events

• Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to

• Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately

• Follow procedures regarding log sheets/ recording site visits

• Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable

• Run plates through enforcement software at applicable sites to confirm registration

• Ensure accuracy in issuing infractions (correct information on ticket)

• Ensure devices are returned as they were taken, and placed back on charging units for next shifts

• Arranging towing of vehicles where applicable, under By-Law regulations

• Ability to work outdoors, within a sheltered garage environment

• Mandatory health & safety training required to be completed upon hire

• Litter pick up and general maintenance of parking equipment

• Other duties as assigned

Hiring Contact:

Please submit your resume to Elie Diab at ediab@precisebi.com.

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary: 黑料社区 is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Hamilton and Niagara and St. Catharines.

This position will be overseen by the Area Manager.

Location: Hamilton/Niagara/St. Catharines

Employment: Full time/Part Time

Special Events 鈥� As Needed

Compensation: $19.00 per hour

Qualifications:

• General knowledge of computers/cellular devices

• Valid G license with clean drivers abstract, and ability to provide abstract at time of hire

• Previous experience in parking enforcement or security background would be considered a strong asset

• Criminal check required prior to hire (backcheck completed by Precise Parklink

Attributes:

• Must be punctual and self disciplined; considered a self- starter

• Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose

• Ability to de-escalate situations should they arise; must be well- mannered & level headed

• Capable of learning & absorbing training in a quick & efficient manner

• Must be polite with professional attitude

• Positive, friendly, enthusiastic and personable

• Must be punctual and self disciplined

• Strong communication skills

• Bilingualism is a strong asset

• Mechanically inclined able to change a tire and basic automotive skills

Job Responsibilities / Duties:

• Review and understand daily scheduled routes prior to dispatching for shift

• Review dispatch email for any client requests/ check calendar for any events

• Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to

• Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately

• Follow procedures regarding log sheets/ recording site visits

• Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable

• Run plates through enforcement software at applicable sites to confirm registration

• Ensure accuracy in issuing infractions (correct information on ticket)

• Ensure devices are returned as they were taken, and placed back on charging units for next shifts

• Arranging towing of vehicles where applicable, under By-Law regulations

• Ability to work outdoors, within a sheltered garage environment

• Mandatory health & safety training required to be completed upon hire

• Litter pick up and general maintenance of parking equipment

• Other duties as assigned

Hiring Contact:

Please submit your resume to Elie Diab at ediab@precisebi.com.

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区 is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. 黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations.

Job Summary:

The Customer Care Associate reports to the Team lead/Supervisor. The Customer Care Associate provides guidance for customers entering the parking facility and provide customer assistance as needed.

Location: St. Joseph鈥檚 Healthcare, West 5th, Hamilton, ON

Employment: Full-time (Permanent)

Work Hours: 8:00 AM 鈥� 4:00 PM

Work Location: In person

Compensation: $18.30 per hour

Qualifications:

• High School Graduate or higher education

• Basic Computer skills 鈥� Windows, MS Office

• Customer service experience, inclusive attitude and openness to diversity, is an asset

• Excellent customer service skills

• Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)

• Positive attitude and empathy for clients

• Solid problem solving and decision-making skills

• Strong team player with the ability to develop and maintain relationships with internal and external customers

• Valid driver's license and vehicle preferred.

Attributes:

• Assertive and self-motivated disposition

• Strong organizational skills

• Excellent communication skills: ability to explain complex solutions and processes clearly to others

• Collaborative and demonstrates strong interpersonal skills

• Self-managed while accurately following instructions

• Ability to multitask effectively and stay positive and professional under high-pressure fast paced environments

• Adaptable and flexible

• Neat appearance with a professional and positive attitude

Job Responsibilities / Duties:

• Reports to the Team lead and Supervisor to support parking operations

• Identify customer questions, concerns, and overall needs

• Provide accurate answers and solutions to customer queries

• Address customer complaints in a compassionate and patient manner

• Answer incoming calls and emails in an efficient manner

• Redirect customers to appropriate teams and/or departments as needed

• Follow company communication procedures, policies, and guidelines at all times

• Responds immediately to all reports concerning damage to equipment, and places E-service as needed

• Observe security monitors to ensure no criminal activity occurs and report any activity to management

• Balance cash records at end of shift and manage parking records during shift

• Troubleshooting parking equipment issues at the site level

• I-PASS Enrolling /canceling payroll staffs and sending the list to payroll

• Complete additional duties assigned by manager

• Flexible to work on either of St Joseph Hamilton鈥檚 sites, when required

• Flexible to work additional hours when required

Benefits:

• Extended health care

• Life insurance

• On-site parking

• RRSP match

• Vision care

Hiring Contact: 

Please submit your resume with a minimum of two references to tsrs@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Service Technician reports to the Service Manager/Supervisor and is to ensure that all parking equipment is maintained within contract guidelines.

Location: Ottawa, ON

Employment: Full-time

Compensation: Hourly

Job Responsibilities / Duties:

• Must have experience with electrical and electronic equipment

• Must be able to work flexible hours e.g. weekly on-call

• Maintain the stock level of supplies, e.g. ticket rolls and other consumables;

• Ensure their vehicle is clean and stocked with parts for the next shift;

• Must be able to work outdoors in all weather conditions;

• Ensure accuracy is used when filling out SWO, e.g. correct part number is used;

• Must have strong computer skills, able to learn new access control applications

• Adhere to Uniform Policy;

• Must be able to lift 50 lbs equipment;

• Must be self-motivated, able to work independently as well as in team environment

• Must be able to use power tools

• Preparation of incident and accident reports, as required;

• Valid drivers license (must be G class license) with a clean driving abstract

• Provide feedback to the Manager/Supervisor on potential customer situations/problems found on site;

• Provide maintenance on equipment to assure continuity of customer operations and high levels of customer satisfaction;

• Resolve issues to the customer鈥檚 satisfaction and/or in compliance with the agreed upon Service Level agreements

• Other duties as assigned

Mandatory Qualifications:

• Great analytical skills with the ability to balance multiple projects in a fast paced environment;

• Excellent problem-solving skills, time-management and training skills;

• Detailed oriented, quick learner and thinker, efficient and possess good attitude, and work ethic;

• Strong interpersonal skills with the ability to work well on their own or as part of a team;

• Good oral and written communication skills;

• Listening skills and the ability to understand and explain procedures in professional manner;

• Flexible, patient, diplomatic, courteous, tactful and with high level of integrity;

• Dependable, hardworking and willing and able to work after normal working hours;

• Must be punctual and self disciplined; Must enjoy the outdoors in all seasons;

• Drivers License (G class) is a requirement; training will be provided;

• Credit and criminal clearance required.

Hiring Contact:

Please submit your resume to Justin Maloney at jmaloney@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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]]>Onsite Parking StaffWed, 04 Jun 2025 14:49:00 +0000/job-postings/20250604/curbside-assistant606df7dd6b47261d19840040:607f4980780d48537cf59feb:68405ba32040ce417ce70e6dCompany Description:
As Canada鈥檚 parking and mobility industry leader, 黑料社区 is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.  

黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary: Overall responsibility for a high level of customer service, maintaining tidy, safe and walkable sidewalks and walking paths throughout all seasons, directing commercial vehicle traffic within the airport, and ability to troubleshoot parking equipment.

Location: 2625, Airport Drive, Saskatoon, SK

Employment: Part time

Compensation: $16.15 hourly

Abilities:

• Excellent oral communication skills.

• Ability to provide value-added options to customers in a professional manner.

• Answer customers鈥� questions and provide information on policies and procedures.

• Ability to effectively address customer concerns and resolve complaints.

• Knowledge of relevant policies, procedures, and strategies to promote effective security operations for the protection of personal data.

• Knowledge and understanding of use of all equipment.

• Willingness to work shift work.

• Physical ability to assist guests requiring accessibility assistance.

• Computer skills an asset. (Microsoft Office and its applications.)

• French language skills an asset.

Duties:

• Report for shift on time, wearing an approved uniform and projecting a clean, neat, and tidy image.

• Carry out duties in conformance with applicable policies and standards.

• Direct commercial vehicle traffic on the airport curbside, including but not limited to taxis, shuttles and busses.

• Curbside support during peak times with keeping the public curb moving and coordinating taxis.

• Curbside cleanliness, litter clean up throughout parking lots and walking areas.

• Snow shovelling, snow removal using blowers or walk-behind equipment, sanding walking paths for ice throughout all sidewalks and walking paths.

• Keep careful records of any unusual tickets or operational problems that occur during shift in accordance with applicable procedure.

• Answer telephone and radio inquiries.

• Answer intercom system for customer assistance as required.

• Document customer concerns and report them to COG Supervisor.

• Monitor Skidata entrance gates and report problems.

• Answer all customer inquiries via all contact mediums (Phone, Email, Intercom.)

• When required assist customers with usage of online booking resources.

• Maintain knowledge of all YXE parking products and rates.

• Verifying customer鈥檚 flight information (return date and time.)

• Entering information into computer system quickly and accurately.

• Dealing with customer concerns & completing incident reports when required and informing appropriate COG Supervisor and management members.

• Other duties as assigned.

Hiring Contact:

Please submit your resume to Lyndon Weiss at saskatoon@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区 is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. 黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. We supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Bilingual Customer Service Representative / Monitoring Agent plays a critical role in ensuring the smooth operation of parking facilities by handling inbound calls, resolving invoice disputes, and providing monitoring support. This role requires strong communication skills in both English and French, attention to detail, and the ability to work efficiently in a fast-paced environment. As part of a 24/7 operation, the position involves working various shifts, including weekends, evenings and overnights.

Location: 90 Floral Parkway, North York, ON

Employment: Full-time

Compensation: $21-23 hourly

Key Responsibilities:

Inbound Calls & Customer Support

• Call Handling: Log all incoming calls into the Customer Service Systems and determine the appropriate action.

• Types of Calls: Example Types

• Machine Malfunctions: Transfer reports of machine malfunctions to the Service Department.

• Customer Inquiries: Assist customers with inquiries regarding parking, permits, payments, and disputes.

Facility Monitoring & Operational Support

• Real-Time Monitoring: Track Company Vehicles, On-site Equipment Health and overseeing on-site parking operations.

• Customer Assistance: Provide real-time support to parkers at various locations, including access control and pay-on-foot/pay-and-display machines.

• Incident Response: Prepare service calls in response to alarms detected on parking machines.

• Cash Level Monitoring: Track and report cash levels of parking stations to prevent service disruptions.

• Technical Support: Respond to real-time customer issues and escalate cases to Service/IT technicians when necessary.

Administrative & Clerical Duties

• Call Documentation: Maintain accurate call logs and records for tracking and reporting purposes.

• Transaction Verification: Investigate overpayment/overcharge inquiries by collecting machine numbers and transaction times.

• Service Coordination: Direct machine malfunction calls to the Service Department.

Skills & Qualifications:

Technical & Customer Service Skills

• Detail-Oriented: Strong organizational skills with the ability to multitask.

• Confidentiality: Ability to handle sensitive customer and company information with discretion.

• Communication: Excellent telephone etiquette and customer service skills.

• Problem-Solving: Ability to think quickly and take appropriate action.

• Technical Proficiency:

  • Competency in Microsoft Office.

  • Artificial Intelligence Proficiency, Understanding AI Driven Customer Service Tools (eg. Chatbot, automated call handling), Ability to interpret AI-generated insights for operational movements

  • Strong computer and keyboarding skills, including a minimum typing speed of 30 words per minute.

Expreience Requirements

• Minimum 2 years of customer service experience, preferably in a technical or support-driven environment.

Attributes:

• Motivated & Results-Driven: Takes initiative and works efficiently.

• Team Player: Works collaboratively to achieve team and company goals.

• Adaptable: Thrives in a fast-paced, high-volume work environment.

Working Conditions

• Work Environment: Office setting, with occasional site visits as needed.

• Schedule: Full-time position with shift work, including evenings, overnights, weekends, and holidays.

Why Join Us?

This position offers a dynamic work environment where problem-solving and customer service skills are valued. You鈥檒l have the opportunity to work with a supportive team, gain valuable industry experience, and play a key role in ensuring smooth parking operations for customers and businesses alike.

Application Process:

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications by email to evassou@precisebi.com.

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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]]>Customer ServiceWed, 30 Apr 2025 13:16:54 +0000/job-postings/20250430/adm-prepose-service-client-3s424606df7dd6b47261d19840040:607f4980780d48537cf59feb:681222c6131b224e86f128b5Description de l'entreprise:

黑料社区, entreprise nationale de service de technologies est un leader Canadien du stationnement et de la mobilit茅 qui compte plus de 700 employ茅s(e)s 脿 travers le pays. Son si猫ge social est situ茅 脿 Toronto et compte 13 bureaux r茅gionaux 脿 travers le Canada.

Travailler chez 黑料社区, c鈥檈st faire partie d鈥檜ne 茅quipe d鈥檈nvergure et reconnue pour la gestion de milliers de stationnements 脿 travers le Canada. Avec une 茅quipe d茅ploy茅e 脿 l鈥檃茅roport de Montr茅al-Trudeau, on cherche des personnes qui pourront diriger et accueillir les clients qui arrivent ou quittent en voitures ou dans tout autre mode de transport (taxi, limousine, autobus) tout en assurant une bonne circulation sur les lieux.

Description du poste:

Le pr茅pos茅 service client a comme principale t芒che d鈥檃ssister et diriger les clients vers une voiture de taxi, une limousine, un autobus nolis茅 ou une place de stationnement pour les clients en voiture tout en offrant un excellent service 脿 la client猫le.

Lieu de travail : ADM (A茅roport de Montr茅al Pierre Elliot Trudeau)

Emploi : Temps plein ou Temps partiel

Horaire de travail : Quarts de jour soir et nuit

R茅mun茅ration : $17.43 + primes soir/nuit

Responsabilit茅s li茅es 脿 l鈥檈mploi :

Le pr茅pos茅 est appel茅 脿 effectuer l鈥檜ne des trois fonctions suivantes d茅pendant de l鈥檃chalandage et ou de l鈥檕ccupation des diff茅rents parcs. Le pr茅pos茅 est transf茅r茅 d鈥檜n service 脿 l鈥檃utre selon les besoins et les indications du superviseur imm茅diat.

Fonction du service de r茅partition :

• Accueillir la client猫le et assurer que chaque client ait acc猫s au v茅hicule (taxi, limousine) demand茅.

• Faire respecter les zones pr茅vues 脿 la prise en charge des clients et 脿 la zone d鈥檃ttente dans l鈥檃茅rogare.

• Veiller 脿 ce que le chargement et d茅chargement des bagages soit fait.

Fonction du service de circulation :

• Accueillir la client猫le qui poss猫de une voiture et les diriger vers le stationnement ad茅quat selon la disponibilit茅 du site et assurer une fluidit茅 de la circulation.

• R茅pondre aux questions des clients et les diriger vers les points de renseignements au besoin.

• Rediriger la circulation vers les parcs alternatifs (d茅viation)

Fonction du service d鈥檌nventaire des plaques :

• Saisir les plaques d鈥檌mmatriculations des v茅hicules stationn茅s dans tous les parcs 脿 l鈥檃ide du v茅hicule fournis.

• Saisir les informations dans le terminal pour la prise d鈥檌nventaire.

• Participer 脿 la surveillance des parcs de stationnements, faire un rapport d鈥檌nspection et rapporter toute anomalie rep茅r茅e.

• R茅aliser toute autre t芒che connexe selon ta fonction pour assurer le bon d茅roulement des op茅rations.

Qualit茅s et comp茅tences requises :

• Solides aptitudes pour la communication verbale et 茅crite en fran莽ais et en anglais

• Aptitudes exceptionnelles pour le service 脿 la client猫le

• Souci du d茅tail, efficacit茅 et pr茅cision

• Souplesse et capacit茅 d鈥檃daptation

• Bonne attitude et bonne 茅thique de travail

• Capacit茅 脿 travailler 脿 l鈥檈xt茅rieur

• Autonomie et capacit茅 脿 travailler en 茅quipe

Personne 脿 contacter pour l鈥檈mbauche :

Veuillez soumettre votre CV par courriel : puwimana@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区, entreprise nationale de service de technologies est un leader Canadien du stationnement et de la mobilit茅 qui compte plus de 700 employ茅s(e)s 脿 travers le pays. Son si猫ge social est situ茅 脿 Toronto et compte 13 bureaux r茅gionaux 脿 travers le Canada. Travailler chez 黑料社区, c鈥檈st faire partie d鈥檜ne 茅quipe d鈥檈nvergure et reconnue pour la gestion de milliers de stationnements 脿 travers le Canada. Avec une 茅quipe d茅ploy茅e 脿 l鈥檃茅roport de Montr茅al-Trudeau, on cherche des personnes qui pourront diriger et accueillir les clients qui arrivent ou quittent en voitures ou dans tout autre mode de transport (taxi, limousine, autobus) tout en assurant une bonne circulation sur les lieux.

Description du poste:

L鈥檃mbassadeur service client a comme principale t芒che d鈥檃ssister les clients des stationnements ou les chauffeurs des services commerciaux. Il peut 锚tre appeler 脿 travailler au poste d鈥檃ssistance des stationnements, dans les stationnements ou au poste de contr么le des bassins des services commerciaux.

Lieu de travail : ADM (A茅roport de Montr茅al Pierre Elliot Trudeau)

Emploi : Temps partiel

Horaire de travail : Quarts de jour soir et nuit

R茅mun茅ration : $17.43 + primes soir/nuit

Responsabilit茅s li茅es 脿 l鈥檈mploi :

• Assumer la responsabilit茅 du service 脿 la client猫le dans le stationnement, aux bornes de sortie et dans les zones o霉 la circulation est dense.

• R茅pondre aux besoins de la client猫le dans les stationnements et l鈥檃ider avec le mat茅riel automatis茅.

• R茅pondre aux questions pendant les heures de pointe et/ou diriger la client猫le vers le service 脿 la client猫le lorsqu鈥檈lle a besoin de renseignements suppl茅mentaires.

• Aider la client猫le 脿 se rendre aux bornes de sortie du stationnement.

• Informer la client猫le de la disponibilit茅 du stationnement.

• Encourager l鈥檜tilisation des cartes de cr茅dit.

• Aider la client猫le 脿 effectuer des paiements dans les bornes de paiement automatis茅es.

• S鈥檃ssurer que la circulation 脿 la sortie du stationnement est fluide.

• Saluer la client猫le 脿 sa sortie et lui apporter de l鈥檃ide au besoin.

• Veiller 脿 valider toute sortie effectu茅e avec un billet d茅fectueux avant que le (la) client(e) quitte les lieux.

• Contr么ler et faire respecter les r猫gles de circulation afin de veiller 脿 ce que les v茅hicules passent la barri猫re en toute s茅curit茅.

• Assumer la responsabilit茅 du contr么le de la circulation dans les stationnements congestionn茅s.

• Surveiller la disponibilit茅 des places de stationnement afin de coordonner la fermeture et l鈥檕uverture de certains parcs.

• 脡viter la surcharge des stationnements.

• Rediriger la circulation vers d鈥檃utres zones de stationnement.

• Conna卯tre tous les postes d鈥檈xploitation du stationnement.

• 脌 l鈥檕ccasion, remplacer un ou une coll猫gue occupant un autre poste, pendant sa pause.

• Effectuer toute autre t芒che requise ou demand茅e par un(e) sup茅rieur(e).

Qualit茅s et comp茅tences requises :

• Solides aptitudes pour la communication verbale et 茅crite en fran莽ais et en anglais

• Aptitudes exceptionnelles pour le service 脿 la client猫le

• Souci du d茅tail, efficacit茅 et pr茅cision

• Souplesse et capacit茅 d鈥檃daptation

• Capacit茅 脿 travailler 脿 l鈥檈xt茅rieur

• Bonne attitude et bonne 茅thique de travail

• Autonomie et capacit茅 脿 travailler en 茅quipe

Personne 脿 contacter pour l鈥檈mbauche :

Veuillez soumettre votre CV par courriel : puwimana@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区, entreprise nationale de service de technologies, leader Canadien du stationnement et de la mobilit茅, compte plus de 1000+ employ茅s(e)s 脿 travers le pays. Son si猫ge social est situ茅 脿 Toronto et compte 18 bureaux r茅gionaux 脿 travers le Canada. 黑料社区 g猫re des milliers de stationnements pour le compte de centaines de propri茅taires. L鈥檈ntreprise fournit une technologie et des services de pointe 脿 des milliers de clients des secteurs municipal, commercial, institutionnel et priv茅, ainsi que du domaine de la sant茅.

Description du poste :

Avec une 茅quipe d茅ploy茅e 脿 l鈥檃茅roport de Montr茅al-Trudeau, on cherche un superviseur qui sera responsable d鈥檃ssurer l鈥檈xploitation efficace des zones de stationnement, de valet et des services commerciaux.

Lieu de travail : ADM (A茅roport de Montr茅al Pierre Elliot Trudeau)

Emploi : Temps plein/partiel

Horaire de travail : jour/soir/nuit

搁茅尘耻苍茅谤补迟颈辞苍&苍产蝉辫;: $25.00

Responsabilit茅s li茅es 脿 l鈥檈mploi :

Exploitation :

• Responsable de superviser le fonctionnement g茅n茅ral du stationnement et des services commerciaux

• Assurer le bon fonctionnement des activit茅s quotidiennes et superviser le rendement, l鈥檃pparence et la disposition des employ茅(e)s du stationnement et des services commerciaux

• Effectuer des patrouilles et inspecter les zones de stationnement et des services commerciaux 1. 2. 3. pour v茅rifier que :

  1. Les services d鈥檈ntretien et de d茅neigement ont bien 茅t茅 effectu茅s;

  2. Faire la v茅rification pour conna卯tre les r茅parations 脿 effectuer pour 茅viter des dommages potentiels ou des situations dangereuses;

  3. Faire la v茅rification du mat茅riel et l鈥櫭ヽlairage;

  4. S鈥檃ssurer que les voitures peuvent circuler sans probl猫me; si ce n鈥檈st pas le cas, corriger la situation rapidement;

  5. Responsable de l鈥檌nventaire de fournitures n茅cessaires au bon fonctionnement du stationnement (billets, bordereaux de caisse, re莽us, etc.).

• Fournir une assistance aux employ茅(e)s pendant les p茅riodes tr猫s occup茅es

• Veiller 脿 recueillir les rapports.

Gestion du personnel :

• S鈥檃ssurer que les employ茅(e)s sont pr茅sent(e)s 脿 leur poste de travail et que les effectifs sont suffisants en fonction des t芒ches 脿 accomplir.

• Coordonner le remplacement des employ茅(e)s absent(e)s par d鈥檃utres employ茅(e)s de 黑料社区.

• Former les nouveaux employ茅s et s鈥檃ssurer qu鈥檌ls comprennent tous les aspects de l鈥檈xploitation du stationnement et des services commerciaux conform茅ment aux proc茅dures.

• S鈥檃ssurer que les employ茅s respectent le port de l鈥檜niforme (avoir un uniforme propre et maintenir une apparence bien soign茅e).

Administration :

• Pr茅parer des rapports et les soumettre au service de la tr茅sorerie.

• Soumettre un rapport 茅crit concernant tout incident survenu dans les zones de stationnement et des services commerciaux

• Soumettre tout cas inhabituel 脿 l鈥檃dministration de Parklink

Relations avec la client猫le :

• Recueillir les plaintes re莽ues de la client猫le ou des employ茅(e)s et trouver des solutions.

• 脢tre capable d鈥檃ssister la client猫le en fran莽ais et/ou en anglais.

Qualit茅s et comp茅tences requises :

• Solides aptitudes pour la communication verbale et 茅crite en fran莽ais et en anglais

• Aptitude 脿 g茅rer et 脿 superviser le travail, ainsi qu鈥櫭� d茅l茅guer des t芒ches lorsque cela est n茅cessaire

• Bonne attitude et bonne 茅thique de travail

• Souci du d茅tail, efficacit茅 et pr茅cision

• Aptitudes d茅montr茅es pour la gestion de personnel

• Aptitude 脿 r茅soudre les probl猫mes activement

• Aptitudes exceptionnelles pour le service 脿 la client猫le

• Capacit茅 脿 entreprendre des t芒ches et 脿 motiver le personnel

• Capacit茅 脿 travailler 脿 l鈥檈xt茅rieur selon les diff茅rentes conditions climatiques

• Permis de conduire valide classe 5 (qu茅b茅cois)

• Dossier de conduite de la SAAQ

Personne 脿 contacter pour l鈥檈mbauche :

Veuillez soumettre votre CV par courriel : puwimana@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区, entreprise nationale de service de technologies est un leader Canadien du stationnement et de la mobilit茅 qui compte plus de 700 employ茅s(e)s 脿 travers le pays. Son si猫ge social est situ茅 脿 Toronto et compte 13 bureaux r茅gionaux 脿 travers le Canada.

Travailler chez 黑料社区, c鈥檈st faire partie d鈥檜ne 茅quipe d鈥檈nvergure et reconnue pour la gestion de milliers de stationnements 脿 travers le Canada. Avec une 茅quipe d茅ploy茅e 脿 l鈥檃茅roport de Montr茅al-Trudeau, on cherche des personnes qui pourront diriger et accueillir les clients qui arrivent ou quittent en voiture tout en assurant une bonne circulation sur les lieux.

Description du poste :

Le valet a comme principale t芒che d鈥檃ssister les clients 脿 trouver une place de stationnement lors d鈥檕p茅ration de stationnement en double et/ou assurer le d茅placement des v茅hicules des clients qui choisissent le parc de stationnement 芦 VALET PARC 禄 tout en offrant un excellent service 脿 la client猫le.

Le valet est le premier point de contact de la client猫le 脿 son arriv茅e. Il ou elle doit aider le client ou la cliente 脿 garer sa voiture et, 脿 l鈥檕ccasion, le ou la diriger vers un emplacement de stationnement appropri茅.

Lieu de travail : ADM (A茅roport de Montr茅al Pierre Elliot Trudeau) - 975 Rom茅o Vachon Nord

Type d'emploi : Temps plein ou temps partiel

Horaire de travail : Quarts de jour, soir et nuit

搁茅尘耻苍茅谤补迟颈辞苍&苍产蝉辫;: Taux horaire de $18.43 + primes soir/nuit

Responsabilit茅s li茅es 脿 l鈥檈mploi :

• Ouvrir les porti猫res des voitures et accueillir la client猫le avec courtoisie 脿 son

  arriv茅e sur le site

• S鈥檃ssurer que la client猫le patiente le moins possible tout en offrants un service de qualit茅

• Aider les client(e)s si n茅cessaire (par exemple, les informer sur l鈥檈mplacement des acc猫s et des comptoirs des diff茅rentes compagnies a茅riennes, tenir un parapluie, aider avec les bagages ou les colis, etc.)

• Recueillir ou 茅mettre les billets pour la prise en charge de son v茅hicule et prendre toutes les informations n茅cessaires 脿 la gestion du service

• Collecter les frais de stationnement et effectuer les transactions manuelles

• Effectuer la gestion des cl茅s et entrer les donn茅es dans le syst猫me de gestion en place

• Compl茅ter les rapports de gestion des transactions ou tout autres rapports

• Inspecter les v茅hicules avant d鈥檈n prendre la charge

• Conduire en toute s茅curit茅 en respectant le code de s茅curit茅 routi猫re, la voiture des client(e)s jusqu鈥櫭� l鈥檈mplacement de stationnement d茅sign茅 selon les sp茅cifications du parc (Valet Parc, H么tel Parc, Stationnement 茅tag茅s etc.)

• Veiller 脿 ce que le v茅hicule soit verrouill茅 et 脿 ce que tous les objets de valeur visibles soient plac茅s dans le coffre

• S鈥檃ssurer que les cl茅s sont bien identifi茅es et entrepos茅es 脿 l鈥檈mplacement exact du v茅hicule

• Pr茅parer 脿 l鈥檃vance les voitures en pr茅vision du retour des clients

• Stationner ad茅quatement les v茅hicules dans les espaces pr茅vues 脿 cette fin et 茅viter les accidents et les dommages

• S鈥檃ssurer que les bassins et zones r茅serv茅es aux voituriers soient accessibles au personnel et v茅hicules autoris茅 seulement

• D茅neiger et chauffer les voitures au besoin

• Aviser le superviseur de l鈥櫭﹖at de la chauss茅e lorsqu鈥檈lle devient risqu茅e

• Effectuer l鈥檌nventaire des v茅hicules, des cl茅s et des billets r茅guli猫rement

• Maintenir la propret茅 des lieux en tout temps

Qualit茅s et comp茅tences requises :

• D茅tenir un permis de conduire classe 5 valide avec un minimum de 3 ans d鈥檈xp茅rience et

  un dossier de conduite vierge

• Aptitude 脿 conduire une voiture avec bo卯te de vitesses manuelle

• 脌 l鈥檃ise avec les syst猫mes de gestion informatiques

• Solides aptitudes pour la communication verbale et 茅crite

• Aptitudes exceptionnelles pour le service 脿 la client猫le

• Souci du d茅tail, efficacit茅 et pr茅cision

• Bonne attitude et bonne 茅thique de travail

• Capacit茅 脿 travailler 脿 l鈥檈xt茅rieur

• Bonne condition physique recommand茅e

• Autonomie et capacit茅 脿 travailler en 茅quipe
  

Personne 脿 contacter pour l鈥檈mbauche :

Veuillez soumettre votre CV : puwimana@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区 is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. 黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

We are seeking a dedicated and enthusiastic Customer Care Associate to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills and a passion for helping others, making them a vital part of our customer support team.

Location: Jackson Square 鈥� First Real Properties - Hamilton, ON

Employment: Full-time

Work Hours: Tuesday-Friday 10:00 AM 鈥� 6:30 PM and, Weekends/Events required.

Work Location: In person

Compensation: $17.20 per hour

Job Responsibilities / Duties:

• Maintain clean work environment in garages and parking lots

• Assist visitors at entries, exits, and pay stations

• Judgement calls when needed

• Adequate notice when booking days off

• Uniform worn at all times 鈥� safety vest, no hats, white shirt, black pants

• Report parking equipment issues and safety concerns to manager

• Provide friendly and courteous customer service

• Other duties as may be assigned

Qualifications:

• Excellent customer service and communication skills, written and oral

• Problem solving skills and decision-making skills as needed

• Organized work habits

• Work with minimal supervision

• Basic knowledge of POS

• Work in fast paced environment

• Flexibility for all shifts

Hiring Contact: 

Please submit your resume with a minimum of two references to Chandni Sekhri, HR coordinator at tsrs@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区 is a leading provider of parking solutions with a broad customer base across Canada. We are dedicated to delivering innovative solutions and exceptional service. As part of our ongoing growth, we are looking for a skilled and motivated Terminal Programmer to join our team and contribute to the development and support of our parking terminal products.

Job Summary:

The Customer Service Representative reports to the Team lead/Supervisor. The Customer Service Representative provides guidance for customers entering the parking facility and provide customer assistance as needed.

Location: 835 King St W, Kitchener, ON

Employment: Part-time

Compensation: $17.20

 Job Responsibilities / Duties:

• Reports to the Team lead and Supervisor to support parking operations

• Identify customer questions, concerns, and overall needs

• Provide accurate answers and solutions to customer queries

• Address customer complaints in a compassionate and patient manner

• Answer incoming calls and emails in an efficient manner

• Redirect customers to appropriate teams and/or departments as needed

• Follow company communication procedures, policies, and guidelines at all times

• Responds immediately to all reports concerning damage to equipment, and places E-service as needed

• Observe security monitors to ensure no criminal activity occurs and report any activity to management

• Balance cash records at end of shift and manage parking records during shift

• Troubleshooting parking equipment issues at the site level

• I-PASS Enrolling /canceling payroll staffs and sending the list to payroll 

• Complete additional duties assigned by manager.

Mandatory Qualifications:

• High School Graduate or higher education

• Basic Computer skills 鈥� Windows, MS Office

• Customer service experience, inclusive attitude and openness to diversity, is an asset.

• Excellent customer service skills

• Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)

• Positive attitude and empathy for clients

• Solid problem solving and decision-making skills

• Strong team player with the ability to develop and maintain relationships with internal and external customers

• Bilingual is an asset

Attributes:

• Assertive and self-motivated disposition

• Strong organizational skills

• Excellent communication skills: ability to explain complex solutions and processes clearly to others

• Collaborative and demonstrates strong interpersonal skills

• Self-managed while accurately following instructions

• Ability to multitask effectively and stay positive and professional under high-pressure fast-paced environments

• Adaptable and flexible

• Neat appearance with a professional and positive attitude

Hiring Contact:

Please submit your resume to tsrs@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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]]>Onsite Parking StaffTue, 15 Apr 2025 15:01:22 +0000/job-postings/20250415-parking-team-lead-mississauga606df7dd6b47261d19840040:607f4980780d48537cf59feb:67fe74c22f1ea77d22549a0bCompany Description:

黑料社区 is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. 黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The team lead, reports to the parking supervisor and is responsible for a specific parking locations to ensure company operations, policies and procedures are met. Ensure 100% client, customer satisfaction and leads on-site staff.

Location: Trillium Hospital - Mississauga, ON

Employment: Full-time

Compensation: $19.50 per hour

Job Responsibilities / Duties:

• Lead a team of 6 鈥� 15 customer service associates

• Support the Supervisor & THP parking coordinator

• Enforced all company policies

• Mange shift schedule

• Resolve customer complaints

• Troubleshooting parking equipment issues on a site level

• Mange and resolve payroll / Non payroll IPASS queries

• Run transection reports for HR

• Monitoring and maintaining inventory

• One out tickets/value tickets place order as they come  and deliver to departments

• I-PASS Enrolling /canceling payroll staffs and sending the list to payroll 

• MIFARE emails 鈥� remove IPASS payroll staffs that are  no longer with THP  

• Perform regular inspection for 鈥� Entry/Exit Pay machines and parking office

• Vehicle Incident  reports

• HPASS /end shift investigations 鈥� if a shift  is not balancing

• Monitor the appearance and over cleanliness of the parking areas

• Monitoring parking capacity 鈥� P2 digital sign

• Performs other parking related duties as assigned 鈥� Keyscan / Varioflex reports

Hiring Contact:

Please submit resume to tsrs@precisebi.com, and should you be considered a qualified candidate, you will be contacted for an interview.

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区 est un fournisseur de solutions de stationnement de premier plan avec une vaste client猫le 脿 travers le Canada. Nous nous engageons 脿 offrir des solutions innovantes et un service exceptionnel. Dans le cadre de notre croissance continue, nous recherchons un repr茅sentant du support client qualifi茅 et motiv茅 pour rejoindre notre 茅quipe et contribuer au d茅veloppement et au soutien de nos produits de terminaux de stationnement.

R茅sum茅 du poste:

Le repr茅sentant du soutien 脿 la client猫le rel猫ve directement du responsable du support ou du directeur g茅n茅ral. Le support client est responsable de la r茅solution des probl猫mes des clients, de la fourniture de formations et de la surveillance des applications destin茅es aux clients. Il aide les clients avec leurs demandes via des cas de support NetSuite concernant leur 茅quipement de stationnement.

Lieu: Varennes, Qu茅bec

Type de poste: Temps plein (40 heures par semaine)

Responsabilit茅s principales:

• Communication avec les clients via des cas de support

• R茅pondre aux demandes des clients de mani猫re rapide et efficace

• Cr茅er des guides d鈥檜tilisation pour les clients 脿 fournir sur demande

• 脢tre 脿 l'aise de parler directement aux clients (par t茅l茅phone ou Teams) pour clarifier les demandes en cours

• Former les clients sur la navigation du logiciel FWO

• Configuration de FWO : cr茅ation de nouvelles entreprises dans la base de donn茅es, tous les 茅l茅ments li茅s aux d茅tails des projets, commandes, etc.

• D茅sactivation/activation des terminaux dans FWO

• Transmettre les questions de support pour les clients ayant des applications mobiles et des syst猫mes d'application mobile int茅gr茅s avec FWO

• Communiquer avec divers d茅partements pour finaliser les d茅tails du projet avant l'installation de l'茅quipement

Obligatoires:

• Exp茅rience en soutien 脿 la client猫le et dans les t芒ches administratives

• Parfaitement bilingue (fran莽ais et anglais), tant 脿 l'oral qu'脿 l'茅crit. L'anglais est requis pour communiquer avec les clients, les fournisseurs et le si猫ge social.

• Comp茅tences en dactylographie

• Capacit茅 脿 g茅rer des informations sensibles

• Connaissance approfondie de la suite Microsoft Office, y compris Word, Excel et PowerPoint

T芒ches et exigences suppl茅mentaires:

• Assister dans la saisie de donn茅es, les devis et les commandes pour les demandes des clients

• RMA des pi猫ces d'茅quipement

• Aider 脿 la cr茅ation de SPO pour envoyer un technicien en appel de service

• Cl么turer les commandes ouvertes pour facturation

Attributs:

• Comp茅tences organisationnelles

• Comp茅tences en communication, avec une attitude agr茅able et la capacit茅 de travailler avec diff茅rents types de personnalit茅s dans un environnement de bureau

• Attention aux d茅tails pour soumettre un travail ou envoyer des communications sans erreur

• Adaptabilit茅 et flexibilit茅 pour ajuster les priorit茅s en fonction de la t芒che la plus importante 脿 tout moment

Pourquoi nous rejoindre?

• Opportunit茅 de travailler dans une entreprise en pleine croissance servant des clients 脿 l'茅chelle nationale

• Environnement de travail collaboratif avec des possibilit茅s de croissance et de d茅veloppement

Hiring Contact:

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications. Email 鈥� icostamis@precisebi.com

Company Description:

黑料社区 is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. 黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Customer Support representative reports directly to the Support Manager or General Manager. Customer Support is responsible for resolving customers' problems, providing training and monitoring the customer facing applications. Helping clients with their inquiries via NetSuite support cases pertaining to their parking equipment.

Location: Varennes, Qu茅bec

Employment: Full-Time

Hours: (40 hour per week)

Compensation: Salary

Mandatory Qualifications:

• Experience in customer support and administrative tasks.

• Perfectly bilingual (French and English) both spoken and written. English is required to communicate with customers, suppliers, and head office.

• Typing skills

• Ability to handle sensitive information;

• In-depth knowledge of Microsoft Office Suite including Word, Excel and PowerPoint.

Mandatory Attributes:

• Organizational skills

• Communication skills, like having a pleasant demeanor and the ability to work with various types of personalities within an office setting

• Attention to detail to submit work or send communications without error

• Adaptability and flexibility to adjust priorities for whatever task is most important at any given time

Job Responsibilities / Duties:

• Communication with clients via support cases

• Replying to clients in a timely manner with their inquiries

• Creating user guides for clients to be provided upon request

• Must be comfortable speaking directly to clients (via phone or Teams) to clarify open case inquiries

• To be able to train clients on FWO back-office navigation

• Configuration of FWO; creating new companies in database, all elements pertaining to project details, orders, etc.

• Deactivation/activation of terminals in FWO

• Relay support questions for clients that have mobile app & enforcement integrated with FWO

• Communicating with various departments to complete project details prior to equipment installation

• To assist with data entry; quote and orders for client requests

• RMA of equipment parts

• Assisting in the creation of SPO to dispatch technician to service calls

• Closing off open orders for billing

Why Join Us?

• Opportunity to work in a fast-growing company serving customers nationwide

• Collaborative team environment with room for growth and development

Hiring Contact:

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications. Email 鈥� icostamis@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区 is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. 黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

黑料社区 is seeking a dynamic, motivated, and self-starting Senior Proposal Writer to join our expanding Proposal Development team. Reporting to the Director, Proposal Development, the Senior Proposal Writer will play a pivotal role in crafting compelling proposals and supporting strategic initiatives across various business units. This high-profile role requires exceptional bid management, proposal writing/editing, project management, and consulting skills to develop winning proposals in collaboration with senior executives and the Proposal Development team.

Location: 90 Floral Pkwy, North York, ON

Employment: Full-time

Compensation: Hourly

Mandatory Qualifications:

• Experience: 5+ years of demonstrable experience managing bids and proposals

• Mandatory requirement. Applications received without 5+ years of current or very recent experience will not be considered.

• Procurement and Pursuit Knowledge: Understanding of Canadian procurement and contract vehicles, as well as business development best practices.

• Proposal Lifecycle: Clear understanding of proposal lifecycle and content management best practices.

• Technical Proficiency: Proficiency in Microsoft Word, Excel, PowerPoint, AI prompts, generative AI, Outlook, and Adobe Acrobat Pro.

• Superior Communication Skills: Ability to write and communicate clearly, persuasively, and effectively in the current business environment.

• Prioritization: Ability to manage, prioritize, and re-prioritize efforts for multiple concurrent bids and proposals.

• Professional Communication: Ability to communicate clearly and professionally across a broad corporate landscape.

• Research and Editing: Exceptional research, editing, and proofreading skills.

• Organizational Skills: Strong organizational skills and attention to detail.

• Self-Motivation: High level of self-motivation, ability to work independently, and collaborate successfully in a team environment.

• Problem-Solving: Ability to handle and use constructive feedback to make needed changes to documents and proposals.

• Technical Aptitude: Technically and/or mechanically inclined nature, adept at understanding complex systems.

Mandatory Attributes:

• Leadership Communication: Comfort communicating with and gaining consensus from internal leadership teams.

• Strategic Thinking: Ability to think and act strategically.

• Adaptability: Ability to plan and adapt in a dynamic, customer-centric environment.

• Creative and Critical Thinking: Skills to quickly research, understand, and communicate new concepts.

• Flexibility: Availability to work toward aggressive deadlines, occasionally requiring off-hours effort (considered an asset as position, workload, and expectations shift).

• Simplification: Ability to translate complicated ideas into easily and commonly understood language.

• Initiative: Eagerness to learn, problem solve, and multi-task.

• Attitude: Good attitude and work ethic.

• Industry Experience: Experience in the parking industry (considered an asset).

• Software Experience: Experience with Loopio or other content management platform (considered an asset).

• Software Experience: Experience with work and project management platform (considered an asset).

• Education: Post-secondary degree in Business, English, French, Communication, or a related field (equivalent work experience may be considered).

Job Responsibilities / Duties:

• Lead Proposal Development: Manage bids and proposals from inception to submission, ensuring compliant and compelling content.

• Strategic Analysis: Interpret RFP (RFx) requirements, develop focused strategies, and clarify issues as needed.

• Team Leadership: Be the RFx team lead on assigned pursuits, ensuring adherence to processes and timelines, development of proposal plan, and coordinating kick-off meetings and follow-ups.

• Technical Strategy Support: Collaborate with SMEs to develop technical strategies at capture meetings.

• Response Generation: Produce compliant, concise, and compelling proposals that address client goals using content from the proposal response library and team contributions, and simple 鈥渋n the client鈥檚 words鈥� language.

• Stakeholder Coordination: Work with functional staff to ensure proposal development aligns with internal strategies and bid requirements.

• Editing and Review: Coordinate, review, and edit proposal input from various stakeholders, ensuring a cohesive document with a clear, easy-to-understand, single voice.

• Transform Information: Convert complex business and technical product information into easy-to-understand, well-written material that highlights features and benefits that positions and wins business.

• Post-Submission Efforts: Participate in response and post-submission strategy efforts, including writing, formatting, and presentation ideas.

• Content Management: Distribute new or revised content to support the proposal content database.

• Mentorship: Serve as a writing editor, mentor, and coach to others in the Business Development Department. Work with internal teams to develop content.

• Deadline Management: Handle multiple concurrent proposal assignments accurately and thoroughly under tight deadlines.

• Persuasive Communication: Use persuasive content and visual techniques to clearly communicate proposal strategies and messaging.

• Client Presentations: Prepare presentation materials and participate in proposal presentations to clients.

• Additional Duties: Perform other duties as assigned.

Hiring Contact:

Interested candidates should submit their resume to cbruce@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区 is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. 黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

黑料社区 is seeking a dynamic, motivated, and self-starting Bilingual Senior Proposal Writer to join our expanding Proposal Development team. Reporting to the Director, Proposal Development, the Bilingual Senior Proposal Writer will play a pivotal role in crafting compelling proposals and supporting strategic initiatives across various business units. This high-profile role requires exceptional bid management, proposal writing/editing, project management, and consulting skills to develop winning proposals in collaboration with senior executives and the Proposal Development team.

Location: 90 Floral Pkwy, North York, ON

Employment: Full-time

Compensation: Salary

Mandatory Qualifications:

• Experience: 5+ years of demonstrable experience managing bids and proposals

• Mandatory requirement. Applications received without 5+ years of current or very recent experience will not be considered.

• Procurement and Pursuit Knowledge: Understanding of Canadian procurement and contract vehicles, as well as business development best practices.

• Proposal Lifecycle: Clear understanding of proposal lifecycle and content management best practices.

• Technical Proficiency: Proficiency in Microsoft Word, Excel, PowerPoint, AI prompts, generative AI, Outlook, and Adobe Acrobat Pro.

• Superior Communication Skills: Ability to write and communicate clearly, persuasively, and effectively in the current business environment.

• Prioritization: Ability to manage, prioritize, and re-prioritize efforts for multiple concurrent bids and proposals.

• Professional Communication: Ability to communicate clearly and professionally across a broad corporate landscape.

• Research and Editing: Exceptional research, editing, and proofreading skills.

• Organizational Skills: Strong organizational skills and attention to detail.

• Self-Motivation: High level of self-motivation, ability to work independently, and collaborate successfully in a team environment.

• Problem-Solving: Ability to handle and use constructive feedback to make needed changes to documents and proposals.

• Technical Aptitude: Technically and/or mechanically inclined nature, adept at understanding complex systems.

Mandatory Attributes:

• Leadership Communication: Comfort communicating with and gaining consensus from internal leadership teams.

• Strategic Thinking: Ability to think and act strategically.

• Adaptability: Ability to plan and adapt in a dynamic, customer-centric environment.

• Creative and Critical Thinking: Skills to quickly research, understand, and communicate new concepts.

• Flexibility: Availability to work toward aggressive deadlines, occasionally requiring off-hours effort (considered an asset as position, workload, and expectations shift).

• Simplification: Ability to translate complicated ideas into easily and commonly understood language.

• Initiative: Eagerness to learn, problem solve, and multi-task.

• Attitude: Good attitude and work ethic.

• Industry Experience: Experience in the parking industry (considered an asset).

• Software Experience: Experience with Loopio or other content management platform (considered an asset).

• Software Experience: Experience with work and project management platform (considered an asset).

• Education: Post-secondary degree in Business, English, French, Communication, or a related field (equivalent work experience may be considered).

Job Responsibilities / Duties:

• Lead Proposal Development: Manage bids and proposals from inception to submission, ensuring compliant and compelling content.

• Strategic Analysis: Interpret RFP (RFx) requirements, develop focused strategies, and clarify issues as needed.

• Team Leadership: Be the RFx team lead on assigned pursuits, ensuring adherence to processes and timelines, development of proposal plan, and coordinating kick-off meetings and follow-ups.

• Technical Strategy Support: Collaborate with SMEs to develop technical strategies at capture meetings.

• Response Generation: Produce compliant, concise, and compelling proposals that address client goals using content from the proposal response library and team contributions, and simple 鈥渋n the client鈥檚 words鈥� language.

• Stakeholder Coordination: Work with functional staff to ensure proposal development aligns with internal strategies and bid requirements.

• Editing and Review: Coordinate, review, and edit proposal input from various stakeholders, ensuring a cohesive document with a clear, easy-to-understand, single voice.

• Transform Information: Convert complex business and technical product information into easy-to-understand, well-written material that highlights features and benefits that positions and wins business.

• Post-Submission Efforts: Participate in response and post-submission strategy efforts, including writing, formatting, and presentation ideas.

• Content Management: Distribute new or revised content to support the proposal content database.

• Mentorship: Serve as a writing editor, mentor, and coach to others in the Business Development Department. Work with internal teams to develop content.

• Deadline Management: Handle multiple concurrent proposal assignments accurately and thoroughly under tight deadlines.

• Persuasive Communication: Use persuasive content and visual techniques to clearly communicate proposal strategies and messaging.

• Client Presentations: Prepare presentation materials and participate in proposal presentations to clients.

• Additional Duties: Perform other duties as assigned.

Hiring Contact:

Interested candidates should submit their resume to cbruce@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区 is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. 黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

黑料社区 is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Ottawa.

Location: Ottawa, ON

Employment: Full-time

Compensation: $20.00 per hour

Mandatory Qualifications:

• General knowledge of computers/ cellular devices

• Valid G license with clean drivers abstract, and ability to provide abstract at time of hire

• Knowledge of basic vehicle maintenance

• Previous experience in parking enforcement or security background would be considered a strong asset

• Criminal and credit records check required prior to hire (backcheck completed by Precise Parklink)

Mandatory Attributes:

• Must be punctual and self disciplined; considered a self- starter

• Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose

• Ability to de-escalate situations should they arise; must be well- mannered & level headed

• Capable of learning & absorbing training in a quick & efficient manner

• Must be polite with professional attitude

• Positive, friendly, enthusiastic and personable

• Must be punctual and self disciplined

• Strong communication skills

• Bilingualism is a strong asset

Job Responsibilities / Duties:

• Review and understand daily scheduled routes prior to dispatching for shift

• Review dispatch email for any client requests/ check calendar for any events

• Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to

• Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately

• Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable

• Run plates through enforcement software at applicable sites to confirm registration

• Ensure accuracy in issuing infractions (correct information on ticket)

• Ensure devices are returned as they were taken, and placed back on charging units for next shifts

• Arranging towing of vehicles where applicable, under By-Law regulations

• Ability to work outdoors, within a sheltered garage environment

• Mandatory health & safety training required to be completed upon hire

• Other duties as assigned

Hiring Contact:

Please submit resume via Indeed job posting, and should you be considered a qualified candidate, you will be contacted for an interview.

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

黑料社区 is a leading provider of parking solutions with a broad customer base across Canada. We are dedicated to delivering innovative solutions and exceptional service. As part of our ongoing growth, we are looking for a skilled and motivated Terminal Programmer to join our team and contribute to the development and support of our parking terminal products.

Job Summary:

The Service Technician reports to the Service Manager/Supervisor and is to ensure that all parking equipment is maintained within contract guidelines.

Location: 625 Bd Lionel-Boulet, Varennes, QC

Employment: Full-time

Compensation: Salary

 Job Responsibilities / Duties:

• Monitor and resolve support tickets related to terminal issues and client requests.

• Assist the service team with terminal troubleshooting and provide technical assistance.

• Communicate with clients to gather requirements for terminal user experience and flows.

• Analyze terminal logs to diagnose and address deficiencies.

• Generate tariff scripts.

• Perform quality assurance on preproduction environments, validating program functionality before deployment.

• Create support tickets with R&D when problems are identified and manage the ticket process until resolution.

• Collaborate with R&D to certify new hardware and terminal features.

• Provide remote assistance or training to clients as needed.

Mandatory Qualifications:

• Proficiency in XML and XAML.

• Experience with image editing (e.g., simple cropping, coloring).

• Strong knowledge of Microsoft Office (Excel, Word, Outlook).

• Excellent problem-solving/debugging skills (especially in relation to terminal programming issues).

• Ability to create flow diagrams (e.g., using Publisher, Visio, etc.).

• Basic knowledge of computer hardware (some setup of terminals required; training provided).

• Testing of your own work, as well as others鈥�, based on predefined procedures (training provided).

• Experience in flow diagramming using tools like Publisher or Visio.

• Basic computer hardware knowledge for terminal setup (training provided). Preferred Skills:

• Bilingual proficiency in French and English (written, spoken, comprehension) to support our customer base across Canada, especially in Quebec.

• * Being able to communicate in English is requested since the job will require that the candidate communicate with English customers that are situated outside of Qu茅bec.

Hiring Contact:

Please submit your resume to Lavan Vasanthakumar at lvasanthakumar@precisebi.com

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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]]>Onsite Parking StaffMon, 27 Jan 2025 14:02:45 +0000/job-postings/20250127/patrol-officer-hamilton606df7dd6b47261d19840040:607f4980780d48537cf59feb:679792057c603532962ac031Company Description:

黑料社区 is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. 黑料社区 manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

黑料社区 is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Hamilton and Niagara and St. Catharines

This position will be overseen by the Area Manager

Location: Hamilton/Niagara/St. Catharines, ON

Employment: Full-time/Part-time

Hours: Wednesday to Friday - 4 PM - 12 AM (shift times can vary)

Saturday & Sunday - 11 AM 鈥� 7 PM

Special Events 鈥� As Needed

Compensation: $19.00 per hour

Mandatory Qualifications:

• General knowledge of computers/cellular devices

• Valid G license with clean drivers abstract, and ability to provide abstract at time of hire

• Previous experience in parking enforcement or security background would be considered a strong asset

• Criminal check required prior to hire (backcheck completed by Precise Parklink

Mandatory Attributes:

• Must be punctual and self disciplined; considered a self- starter

• Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose

• Ability to de-escalate situations should they arise; must be well- mannered & level headed

• Capable of learning & absorbing training in a quick & efficient manner

• Must be polite with professional attitude

• Positive, friendly, enthusiastic and personable

• Must be punctual and self disciplined

• Strong communication skills

• Bilingualism is a strong asset

• Mechanically inclined able to change a tire and basic automotive skills

Job Responsibilities / Duties:

• Review and understand daily scheduled routes prior to dispatching for shift

• Review dispatch email for any client requests/ check calendar for any events

• Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to

• Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately

• Follow procedures regarding log sheets/ recording site visits

• Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable

• Run plates through enforcement software at applicable sites to confirm registration

• Ensure accuracy in issuing infractions (correct information on ticket)

• Ensure devices are returned as they were taken, and placed back on charging units for next shifts

• Arranging towing of vehicles where applicable, under By-Law regulations

• Ability to work outdoors, within a sheltered garage environment

• Mandatory health & safety training required to be completed upon hire

• Litter pick up and general maintenance of parking equipment

• Other duties as assigned

Hiring Contact:

Please submit your resume to Elie Diab (ediab@precisebi.com)

黑料社区 is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.