şÚÁĎÉçÇř is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. şÚÁĎÉçÇř manages thousands of parking lots on behalf of hundreds of property owners. We supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Bilingual Customer Service Representative / Monitoring Agent plays a critical role in ensuring the smooth operation of parking facilities by handling inbound calls, resolving invoice disputes, and providing monitoring support. This role requires strong communication skills in both English and French, attention to detail, and the ability to work efficiently in a fast-paced environment. As part of a 24/7 operation, the position involves working various shifts, including weekends, evenings and overnights.

Location: 90 Floral Parkway, North York, ON

Employment: Full-time

Compensation: $21-23 hourly

Key Responsibilities:

Inbound Calls & Customer Support

• Call Handling: Log all incoming calls into the Customer Service Systems and determine the appropriate action.

• Types of Calls: Example Types

• Machine Malfunctions: Transfer reports of machine malfunctions to the Service Department.

• Customer Inquiries: Assist customers with inquiries regarding parking, permits, payments, and disputes.

Facility Monitoring & Operational Support

• Real-Time Monitoring: Track Company Vehicles, On-site Equipment Health and overseeing on-site parking operations.

• Customer Assistance: Provide real-time support to parkers at various locations, including access control and pay-on-foot/pay-and-display machines.

• Incident Response: Prepare service calls in response to alarms detected on parking machines.

• Cash Level Monitoring: Track and report cash levels of parking stations to prevent service disruptions.

• Technical Support: Respond to real-time customer issues and escalate cases to Service/IT technicians when necessary.

Administrative & Clerical Duties

• Call Documentation: Maintain accurate call logs and records for tracking and reporting purposes.

• Transaction Verification: Investigate overpayment/overcharge inquiries by collecting machine numbers and transaction times.

• Service Coordination: Direct machine malfunction calls to the Service Department.

Skills & Qualifications:

Technical & Customer Service Skills

• Detail-Oriented: Strong organizational skills with the ability to multitask.

• Confidentiality: Ability to handle sensitive customer and company information with discretion.

• Communication: Excellent telephone etiquette and customer service skills.

• Problem-Solving: Ability to think quickly and take appropriate action.

• Technical Proficiency:

  • Competency in Microsoft Office.

  • Artificial Intelligence Proficiency, Understanding AI Driven Customer Service Tools (eg. Chatbot, automated call handling), Ability to interpret AI-generated insights for operational movements

  • Strong computer and keyboarding skills, including a minimum typing speed of 30 words per minute.

Expreience Requirements

• Minimum 2 years of customer service experience, preferably in a technical or support-driven environment.

Attributes:

• Motivated & Results-Driven: Takes initiative and works efficiently.

• Team Player: Works collaboratively to achieve team and company goals.

• Adaptable: Thrives in a fast-paced, high-volume work environment.

Working Conditions

• Work Environment: Office setting, with occasional site visits as needed.

• Schedule: Full-time position with shift work, including evenings, overnights, weekends, and holidays.

Why Join Us?

This position offers a dynamic work environment where problem-solving and customer service skills are valued. You’ll have the opportunity to work with a supportive team, gain valuable industry experience, and play a key role in ensuring smooth parking operations for customers and businesses alike.

Application Process:

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications by email to evassou@precisebi.com.

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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]]>Customer ServiceWed, 30 Apr 2025 13:16:54 +0000/job-postings/20250430/adm-prepose-service-client-3s424606df7dd6b47261d19840040:607f4980780d48537cf59feb:681222c6131b224e86f128b5Description de l'entreprise:

şÚÁĎÉçÇř, entreprise nationale de service de technologies est un leader Canadien du stationnement et de la mobilitĂ© qui compte plus de 700 employĂ©s(e)s Ă  travers le pays. Son siège social est situĂ© Ă  Toronto et compte 13 bureaux rĂ©gionaux Ă  travers le Canada.

Travailler chez şÚÁĎÉçÇř, c’est faire partie d’une Ă©quipe d’envergure et reconnue pour la gestion de milliers de stationnements Ă  travers le Canada. Avec une Ă©quipe dĂ©ployĂ©e Ă  l’aĂ©roport de MontrĂ©al-Trudeau, on cherche des personnes qui pourront diriger et accueillir les clients qui arrivent ou quittent en voitures ou dans tout autre mode de transport (taxi, limousine, autobus) tout en assurant une bonne circulation sur les lieux.

Description du poste:

Le préposé service client a comme principale tâche d’assister et diriger les clients vers une voiture de taxi, une limousine, un autobus nolisé ou une place de stationnement pour les clients en voiture tout en offrant un excellent service à la clientèle.

Lieu de travail : ADM (Aéroport de Montréal Pierre Elliot Trudeau)

Emploi : Temps plein ou Temps partiel

Horaire de travail : Quarts de jour soir et nuit

Rémunération : $17.43 + primes soir/nuit

Responsabilités liées à l’emploi :

Le préposé est appelé à effectuer l’une des trois fonctions suivantes dépendant de l’achalandage et ou de l’occupation des différents parcs. Le préposé est transféré d’un service à l’autre selon les besoins et les indications du superviseur immédiat.

Fonction du service de répartition :

• Accueillir la clientèle et assurer que chaque client ait accès au vĂ©hicule (taxi, limousine) demandĂ©.

• Faire respecter les zones prĂ©vues Ă  la prise en charge des clients et Ă  la zone d’attente dans l’aĂ©rogare.

• Veiller Ă  ce que le chargement et dĂ©chargement des bagages soit fait.

Fonction du service de circulation :

• Accueillir la clientèle qui possède une voiture et les diriger vers le stationnement adĂ©quat selon la disponibilitĂ© du site et assurer une fluiditĂ© de la circulation.

• RĂ©pondre aux questions des clients et les diriger vers les points de renseignements au besoin.

• Rediriger la circulation vers les parcs alternatifs (dĂ©viation)

Fonction du service d’inventaire des plaques :

• Saisir les plaques d’immatriculations des vĂ©hicules stationnĂ©s dans tous les parcs Ă  l’aide du vĂ©hicule fournis.

• Saisir les informations dans le terminal pour la prise d’inventaire.

• Participer Ă  la surveillance des parcs de stationnements, faire un rapport d’inspection et rapporter toute anomalie repĂ©rĂ©e.

• RĂ©aliser toute autre tâche connexe selon ta fonction pour assurer le bon dĂ©roulement des opĂ©rations.

Qualités et compétences requises :

• Solides aptitudes pour la communication verbale et Ă©crite en français et en anglais

• Aptitudes exceptionnelles pour le service Ă  la clientèle

• Souci du dĂ©tail, efficacitĂ© et prĂ©cision

• Souplesse et capacitĂ© d’adaptation

• Bonne attitude et bonne Ă©thique de travail

• CapacitĂ© Ă  travailler Ă  l’extĂ©rieur

• Autonomie et capacitĂ© Ă  travailler en Ă©quipe

Personne à contacter pour l’embauche :

Veuillez soumettre votre CV par courriel : puwimana@precisebi.com

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř, entreprise nationale de service de technologies est un leader Canadien du stationnement et de la mobilitĂ© qui compte plus de 700 employĂ©s(e)s Ă  travers le pays. Son siège social est situĂ© Ă  Toronto et compte 13 bureaux rĂ©gionaux Ă  travers le Canada. Travailler chez şÚÁĎÉçÇř, c’est faire partie d’une Ă©quipe d’envergure et reconnue pour la gestion de milliers de stationnements Ă  travers le Canada. Avec une Ă©quipe dĂ©ployĂ©e Ă  l’aĂ©roport de MontrĂ©al-Trudeau, on cherche des personnes qui pourront diriger et accueillir les clients qui arrivent ou quittent en voitures ou dans tout autre mode de transport (taxi, limousine, autobus) tout en assurant une bonne circulation sur les lieux.

Description du poste:

L’ambassadeur service client a comme principale tâche d’assister les clients des stationnements ou les chauffeurs des services commerciaux. Il peut être appeler à travailler au poste d’assistance des stationnements, dans les stationnements ou au poste de contrôle des bassins des services commerciaux.

Lieu de travail : ADM (Aéroport de Montréal Pierre Elliot Trudeau)

Emploi : Temps partiel

Horaire de travail : Quarts de jour soir et nuit

Rémunération : $17.43 + primes soir/nuit

Responsabilités liées à l’emploi :

• Assumer la responsabilitĂ© du service Ă  la clientèle dans le stationnement, aux bornes de sortie et dans les zones oĂą la circulation est dense.

• RĂ©pondre aux besoins de la clientèle dans les stationnements et l’aider avec le matĂ©riel automatisĂ©.

• RĂ©pondre aux questions pendant les heures de pointe et/ou diriger la clientèle vers le service Ă  la clientèle lorsqu’elle a besoin de renseignements supplĂ©mentaires.

• Aider la clientèle Ă  se rendre aux bornes de sortie du stationnement.

• Informer la clientèle de la disponibilitĂ© du stationnement.

• Encourager l’utilisation des cartes de crĂ©dit.

• Aider la clientèle Ă  effectuer des paiements dans les bornes de paiement automatisĂ©es.

• S’assurer que la circulation Ă  la sortie du stationnement est fluide.

• Saluer la clientèle Ă  sa sortie et lui apporter de l’aide au besoin.

• Veiller Ă  valider toute sortie effectuĂ©e avec un billet dĂ©fectueux avant que le (la) client(e) quitte les lieux.

• ContrĂ´ler et faire respecter les règles de circulation afin de veiller Ă  ce que les vĂ©hicules passent la barrière en toute sĂ©curitĂ©.

• Assumer la responsabilitĂ© du contrĂ´le de la circulation dans les stationnements congestionnĂ©s.

• Surveiller la disponibilitĂ© des places de stationnement afin de coordonner la fermeture et l’ouverture de certains parcs.

• Éviter la surcharge des stationnements.

• Rediriger la circulation vers d’autres zones de stationnement.

• ConnaĂ®tre tous les postes d’exploitation du stationnement.

• Ă€ l’occasion, remplacer un ou une collègue occupant un autre poste, pendant sa pause.

• Effectuer toute autre tâche requise ou demandĂ©e par un(e) supĂ©rieur(e).

Qualités et compétences requises :

• Solides aptitudes pour la communication verbale et Ă©crite en français et en anglais

• Aptitudes exceptionnelles pour le service Ă  la clientèle

• Souci du dĂ©tail, efficacitĂ© et prĂ©cision

• Souplesse et capacitĂ© d’adaptation

• CapacitĂ© Ă  travailler Ă  l’extĂ©rieur

• Bonne attitude et bonne Ă©thique de travail

• Autonomie et capacitĂ© Ă  travailler en Ă©quipe

Personne à contacter pour l’embauche :

Veuillez soumettre votre CV par courriel : puwimana@precisebi.com

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř, entreprise nationale de service de technologies, leader Canadien du stationnement et de la mobilitĂ©, compte plus de 1000+ employĂ©s(e)s Ă  travers le pays. Son siège social est situĂ© Ă  Toronto et compte 18 bureaux rĂ©gionaux Ă  travers le Canada. şÚÁĎÉçÇř gère des milliers de stationnements pour le compte de centaines de propriĂ©taires. L’entreprise fournit une technologie et des services de pointe Ă  des milliers de clients des secteurs municipal, commercial, institutionnel et privĂ©, ainsi que du domaine de la santĂ©.

Description du poste :

Avec une équipe déployée à l’aéroport de Montréal-Trudeau, on cherche un superviseur qui sera responsable d’assurer l’exploitation efficace des zones de stationnement, de valet et des services commerciaux.

Lieu de travail : ADM (Aéroport de Montréal Pierre Elliot Trudeau)

Emploi : Temps plein/partiel

Horaire de travail : jour/soir/nuit

¸éĂ©łľłÜ˛ÔĂ©°ů˛ąłŮľ±´Ç˛Ô&˛Ô˛ú˛ő±č;: $25.00

Responsabilités liées à l’emploi :

Exploitation :

• Responsable de superviser le fonctionnement gĂ©nĂ©ral du stationnement et des services commerciaux

• Assurer le bon fonctionnement des activitĂ©s quotidiennes et superviser le rendement, l’apparence et la disposition des employĂ©(e)s du stationnement et des services commerciaux

• Effectuer des patrouilles et inspecter les zones de stationnement et des services commerciaux 1. 2. 3. pour vĂ©rifier que :

  1. Les services d’entretien et de déneigement ont bien été effectués;

  2. Faire la vérification pour connaître les réparations à effectuer pour éviter des dommages potentiels ou des situations dangereuses;

  3. Faire la vérification du matériel et l’éclairage;

  4. S’assurer que les voitures peuvent circuler sans problème; si ce n’est pas le cas, corriger la situation rapidement;

  5. Responsable de l’inventaire de fournitures nécessaires au bon fonctionnement du stationnement (billets, bordereaux de caisse, reçus, etc.).

• Fournir une assistance aux employĂ©(e)s pendant les pĂ©riodes très occupĂ©es

• Veiller Ă  recueillir les rapports.

Gestion du personnel :

• S’assurer que les employĂ©(e)s sont prĂ©sent(e)s Ă  leur poste de travail et que les effectifs sont suffisants en fonction des tâches Ă  accomplir.

• Coordonner le remplacement des employĂ©(e)s absent(e)s par d’autres employĂ©(e)s de şÚÁĎÉçÇř.

• Former les nouveaux employĂ©s et s’assurer qu’ils comprennent tous les aspects de l’exploitation du stationnement et des services commerciaux conformĂ©ment aux procĂ©dures.

• S’assurer que les employĂ©s respectent le port de l’uniforme (avoir un uniforme propre et maintenir une apparence bien soignĂ©e).

Administration :

• PrĂ©parer des rapports et les soumettre au service de la trĂ©sorerie.

• Soumettre un rapport Ă©crit concernant tout incident survenu dans les zones de stationnement et des services commerciaux

• Soumettre tout cas inhabituel Ă  l’administration de Parklink

Relations avec la clientèle :

• Recueillir les plaintes reçues de la clientèle ou des employĂ©(e)s et trouver des solutions.

• ĂŠtre capable d’assister la clientèle en français et/ou en anglais.

Qualités et compétences requises :

• Solides aptitudes pour la communication verbale et Ă©crite en français et en anglais

• Aptitude Ă  gĂ©rer et Ă  superviser le travail, ainsi qu’à dĂ©lĂ©guer des tâches lorsque cela est nĂ©cessaire

• Bonne attitude et bonne Ă©thique de travail

• Souci du dĂ©tail, efficacitĂ© et prĂ©cision

• Aptitudes dĂ©montrĂ©es pour la gestion de personnel

• Aptitude Ă  rĂ©soudre les problèmes activement

• Aptitudes exceptionnelles pour le service Ă  la clientèle

• CapacitĂ© Ă  entreprendre des tâches et Ă  motiver le personnel

• CapacitĂ© Ă  travailler Ă  l’extĂ©rieur selon les diffĂ©rentes conditions climatiques

• Permis de conduire valide classe 5 (quĂ©bĂ©cois)

• Dossier de conduite de la SAAQ

Personne à contacter pour l’embauche :

Veuillez soumettre votre CV par courriel : puwimana@precisebi.com

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř, entreprise nationale de service de technologies est un leader Canadien du stationnement et de la mobilitĂ© qui compte plus de 700 employĂ©s(e)s Ă  travers le pays. Son siège social est situĂ© Ă  Toronto et compte 13 bureaux rĂ©gionaux Ă  travers le Canada.

Travailler chez şÚÁĎÉçÇř, c’est faire partie d’une Ă©quipe d’envergure et reconnue pour la gestion de milliers de stationnements Ă  travers le Canada. Avec une Ă©quipe dĂ©ployĂ©e Ă  l’aĂ©roport de MontrĂ©al-Trudeau, on cherche des personnes qui pourront diriger et accueillir les clients qui arrivent ou quittent en voiture tout en assurant une bonne circulation sur les lieux.

Description du poste :

Le valet a comme principale tâche d’assister les clients à trouver une place de stationnement lors d’opération de stationnement en double et/ou assurer le déplacement des véhicules des clients qui choisissent le parc de stationnement « VALET PARC » tout en offrant un excellent service à la clientèle.

Le valet est le premier point de contact de la clientèle à son arrivée. Il ou elle doit aider le client ou la cliente à garer sa voiture et, à l’occasion, le ou la diriger vers un emplacement de stationnement approprié.

Lieu de travail : ADM (Aéroport de Montréal Pierre Elliot Trudeau) - 975 Roméo Vachon Nord

Type d'emploi : Temps plein ou temps partiel

Horaire de travail : Quarts de jour, soir et nuit

¸éĂ©łľłÜ˛ÔĂ©°ů˛ąłŮľ±´Ç˛Ô&˛Ô˛ú˛ő±č;: Taux horaire de $18.43 + primes soir/nuit

Responsabilités liées à l’emploi :

• Ouvrir les portières des voitures et accueillir la clientèle avec courtoisie Ă  son

  arrivée sur le site

• S’assurer que la clientèle patiente le moins possible tout en offrants un service de qualitĂ©

• Aider les client(e)s si nĂ©cessaire (par exemple, les informer sur l’emplacement des accès et des comptoirs des diffĂ©rentes compagnies aĂ©riennes, tenir un parapluie, aider avec les bagages ou les colis, etc.)

• Recueillir ou Ă©mettre les billets pour la prise en charge de son vĂ©hicule et prendre toutes les informations nĂ©cessaires Ă  la gestion du service

• Collecter les frais de stationnement et effectuer les transactions manuelles

• Effectuer la gestion des clĂ©s et entrer les donnĂ©es dans le système de gestion en place

• ComplĂ©ter les rapports de gestion des transactions ou tout autres rapports

• Inspecter les vĂ©hicules avant d’en prendre la charge

• Conduire en toute sĂ©curitĂ© en respectant le code de sĂ©curitĂ© routière, la voiture des client(e)s jusqu’à l’emplacement de stationnement dĂ©signĂ© selon les spĂ©cifications du parc (Valet Parc, HĂ´tel Parc, Stationnement Ă©tagĂ©s etc.)

• Veiller Ă  ce que le vĂ©hicule soit verrouillĂ© et Ă  ce que tous les objets de valeur visibles soient placĂ©s dans le coffre

• S’assurer que les clĂ©s sont bien identifiĂ©es et entreposĂ©es Ă  l’emplacement exact du vĂ©hicule

• PrĂ©parer Ă  l’avance les voitures en prĂ©vision du retour des clients

• Stationner adĂ©quatement les vĂ©hicules dans les espaces prĂ©vues Ă  cette fin et Ă©viter les accidents et les dommages

• S’assurer que les bassins et zones rĂ©servĂ©es aux voituriers soient accessibles au personnel et vĂ©hicules autorisĂ© seulement

• DĂ©neiger et chauffer les voitures au besoin

• Aviser le superviseur de l’état de la chaussĂ©e lorsqu’elle devient risquĂ©e

• Effectuer l’inventaire des vĂ©hicules, des clĂ©s et des billets rĂ©gulièrement

• Maintenir la propretĂ© des lieux en tout temps

Qualités et compétences requises :

• DĂ©tenir un permis de conduire classe 5 valide avec un minimum de 3 ans d’expĂ©rience et

  un dossier de conduite vierge

• Aptitude Ă  conduire une voiture avec boĂ®te de vitesses manuelle

• Ă€ l’aise avec les systèmes de gestion informatiques

• Solides aptitudes pour la communication verbale et Ă©crite

• Aptitudes exceptionnelles pour le service Ă  la clientèle

• Souci du dĂ©tail, efficacitĂ© et prĂ©cision

• Bonne attitude et bonne Ă©thique de travail

• CapacitĂ© Ă  travailler Ă  l’extĂ©rieur

• Bonne condition physique recommandĂ©e

• Autonomie et capacitĂ© Ă  travailler en Ă©quipe
  

Personne à contacter pour l’embauche :

Veuillez soumettre votre CV : puwimana@precisebi.com

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. şÚÁĎÉçÇř manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

We are seeking a dedicated and enthusiastic Customer Care Associate to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills and a passion for helping others, making them a vital part of our customer support team.

Location: Jackson Square – First Real Properties - Hamilton, ON

Employment: Full-time

Work Hours: Tuesday-Friday 10:00 AM – 6:30 PM and, Weekends/Events required.

Work Location: In person

Compensation: $17.20 per hour

Job Responsibilities / Duties:

• Maintain clean work environment in garages and parking lots

• Assist visitors at entries, exits, and pay stations

• Judgement calls when needed

• Adequate notice when booking days off

• Uniform worn at all times – safety vest, no hats, white shirt, black pants

• Report parking equipment issues and safety concerns to manager

• Provide friendly and courteous customer service

• Other duties as may be assigned

Qualifications:

• Excellent customer service and communication skills, written and oral

• Problem solving skills and decision-making skills as needed

• Organized work habits

• Work with minimal supervision

• Basic knowledge of POS

• Work in fast paced environment

• Flexibility for all shifts

Hiring Contact: 

Please submit your resume with a minimum of two references to Chandni Sekhri, HR coordinator at tsrs@precisebi.com

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř is a leading provider of parking solutions with a broad customer base across Canada. We are dedicated to delivering innovative solutions and exceptional service. As part of our ongoing growth, we are looking for a skilled and motivated Terminal Programmer to join our team and contribute to the development and support of our parking terminal products.

Job Summary:

The Customer Service Representative reports to the Team lead/Supervisor. The Customer Service Representative provides guidance for customers entering the parking facility and provide customer assistance as needed.

Location: 835 King St W, Kitchener, ON

Employment: Part-time

Compensation: $17.20

 Job Responsibilities / Duties:

• Reports to the Team lead and Supervisor to support parking operations

• Identify customer questions, concerns, and overall needs

• Provide accurate answers and solutions to customer queries

• Address customer complaints in a compassionate and patient manner

• Answer incoming calls and emails in an efficient manner

• Redirect customers to appropriate teams and/or departments as needed

• Follow company communication procedures, policies, and guidelines at all times

• Responds immediately to all reports concerning damage to equipment, and places E-service as needed

• Observe security monitors to ensure no criminal activity occurs and report any activity to management

• Balance cash records at end of shift and manage parking records during shift

• Troubleshooting parking equipment issues at the site level

• I-PASS Enrolling /canceling payroll staffs and sending the list to payroll 

• Complete additional duties assigned by manager.

Mandatory Qualifications:

• High School Graduate or higher education

• Basic Computer skills – Windows, MS Office

• Customer service experience, inclusive attitude and openness to diversity, is an asset.

• Excellent customer service skills

• Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)

• Positive attitude and empathy for clients

• Solid problem solving and decision-making skills

• Strong team player with the ability to develop and maintain relationships with internal and external customers

• Bilingual is an asset

Attributes:

• Assertive and self-motivated disposition

• Strong organizational skills

• Excellent communication skills: ability to explain complex solutions and processes clearly to others

• Collaborative and demonstrates strong interpersonal skills

• Self-managed while accurately following instructions

• Ability to multitask effectively and stay positive and professional under high-pressure fast-paced environments

• Adaptable and flexible

• Neat appearance with a professional and positive attitude

Hiring Contact:

Please submit your resume to tsrs@precisebi.com

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Permalink

]]>Onsite Parking StaffTue, 15 Apr 2025 15:01:22 +0000/job-postings/20250415-parking-team-lead-mississauga606df7dd6b47261d19840040:607f4980780d48537cf59feb:67fe74c22f1ea77d22549a0bCompany Description:

şÚÁĎÉçÇř is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. şÚÁĎÉçÇř manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The team lead, reports to the parking supervisor and is responsible for a specific parking locations to ensure company operations, policies and procedures are met. Ensure 100% client, customer satisfaction and leads on-site staff.

Location: Trillium Hospital - Mississauga, ON

Employment: Full-time

Compensation: $19.50 per hour

Job Responsibilities / Duties:

• Lead a team of 6 – 15 customer service associates

• Support the Supervisor & THP parking coordinator

• Enforced all company policies

• Mange shift schedule

• Resolve customer complaints

• Troubleshooting parking equipment issues on a site level

• Mange and resolve payroll / Non payroll IPASS queries

• Run transection reports for HR

• Monitoring and maintaining inventory

• One out tickets/value tickets place order as they come  and deliver to departments

• I-PASS Enrolling /canceling payroll staffs and sending the list to payroll 

• MIFARE emails – remove IPASS payroll staffs that are  no longer with THP  

• Perform regular inspection for – Entry/Exit Pay machines and parking office

• Vehicle Incident  reports

• HPASS /end shift investigations – if a shift  is not balancing

• Monitor the appearance and over cleanliness of the parking areas

• Monitoring parking capacity – P2 digital sign

• Performs other parking related duties as assigned – Keyscan / Varioflex reports

Hiring Contact:

Please submit resume to tsrs@precisebi.com, and should you be considered a qualified candidate, you will be contacted for an interview.

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř est un fournisseur de solutions de stationnement de premier plan avec une vaste clientèle Ă  travers le Canada. Nous nous engageons Ă  offrir des solutions innovantes et un service exceptionnel. Dans le cadre de notre croissance continue, nous recherchons un reprĂ©sentant du support client qualifiĂ© et motivĂ© pour rejoindre notre Ă©quipe et contribuer au dĂ©veloppement et au soutien de nos produits de terminaux de stationnement.

Résumé du poste:

Le représentant du soutien à la clientèle relève directement du responsable du support ou du directeur général. Le support client est responsable de la résolution des problèmes des clients, de la fourniture de formations et de la surveillance des applications destinées aux clients. Il aide les clients avec leurs demandes via des cas de support NetSuite concernant leur équipement de stationnement.

Lieu: Varennes, Québec

Type de poste: Temps plein (40 heures par semaine)

Responsabilités principales:

• Communication avec les clients via des cas de support

• RĂ©pondre aux demandes des clients de manière rapide et efficace

• CrĂ©er des guides d’utilisation pour les clients Ă  fournir sur demande

• ĂŠtre Ă  l'aise de parler directement aux clients (par tĂ©lĂ©phone ou Teams) pour clarifier les demandes en cours

• Former les clients sur la navigation du logiciel FWO

• Configuration de FWO : crĂ©ation de nouvelles entreprises dans la base de donnĂ©es, tous les Ă©lĂ©ments liĂ©s aux dĂ©tails des projets, commandes, etc.

• DĂ©sactivation/activation des terminaux dans FWO

• Transmettre les questions de support pour les clients ayant des applications mobiles et des systèmes d'application mobile intĂ©grĂ©s avec FWO

• Communiquer avec divers dĂ©partements pour finaliser les dĂ©tails du projet avant l'installation de l'Ă©quipement

Obligatoires:

• ExpĂ©rience en soutien Ă  la clientèle et dans les tâches administratives

• Parfaitement bilingue (français et anglais), tant Ă  l'oral qu'Ă  l'Ă©crit

• CompĂ©tences en dactylographie

• CapacitĂ© Ă  gĂ©rer des informations sensibles

• Connaissance approfondie de la suite Microsoft Office, y compris Word, Excel et PowerPoint

Tâches et exigences supplémentaires:

• Assister dans la saisie de donnĂ©es, les devis et les commandes pour les demandes des clients

• RMA des pièces d'Ă©quipement

• Aider Ă  la crĂ©ation de SPO pour envoyer un technicien en appel de service

• ClĂ´turer les commandes ouvertes pour facturation

Attributs:

• CompĂ©tences organisationnelles

• CompĂ©tences en communication, avec une attitude agrĂ©able et la capacitĂ© de travailler avec diffĂ©rents types de personnalitĂ©s dans un environnement de bureau

• Attention aux dĂ©tails pour soumettre un travail ou envoyer des communications sans erreur

• AdaptabilitĂ© et flexibilitĂ© pour ajuster les prioritĂ©s en fonction de la tâche la plus importante Ă  tout moment

Pourquoi nous rejoindre?

• OpportunitĂ© de travailler dans une entreprise en pleine croissance servant des clients Ă  l'Ă©chelle nationale

• Environnement de travail collaboratif avec des possibilitĂ©s de croissance et de dĂ©veloppement

Hiring Contact:

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications. Email – icostamis@precisebi.com

Company Description:

şÚÁĎÉçÇř is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. şÚÁĎÉçÇř manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

The Customer Support representative reports directly to the Support Manager or General Manager. Customer Support is responsible for resolving customers' problems, providing training and monitoring the customer facing applications. Helping clients with their inquiries via NetSuite support cases pertaining to their parking equipment.

Location: Varennes, Québec

Employment: Full-Time

Hours: (40 hour per week)

Compensation: Salary

Mandatory Qualifications:

• Experience in customer support and administrative tasks.

• Perfectly bilingual (French and English) both spoken and written

• Typing skills

• Ability to handle sensitive information;

• In-depth knowledge of Microsoft Office Suite including Word, Excel and PowerPoint.

Mandatory Attributes:

• Organizational skills

• Communication skills, like having a pleasant demeanor and the ability to work with various types of personalities within an office setting

• Attention to detail to submit work or send communications without error

• Adaptability and flexibility to adjust priorities for whatever task is most important at any given time

Job Responsibilities / Duties:

• Communication with clients via support cases

• Replying to clients in a timely manner with their inquiries

• Creating user guides for clients to be provided upon request

• Must be comfortable speaking directly to clients (via phone or Teams) to clarify open case inquiries

• To be able to train clients on FWO back-office navigation

• Configuration of FWO; creating new companies in database, all elements pertaining to project details, orders, etc.

• Deactivation/activation of terminals in FWO

• Relay support questions for clients that have mobile app & enforcement integrated with FWO

• Communicating with various departments to complete project details prior to equipment installation

• To assist with data entry; quote and orders for client requests

• RMA of equipment parts

• Assisting in the creation of SPO to dispatch technician to service calls

• Closing off open orders for billing

Why Join Us?

• Opportunity to work in a fast-growing company serving customers nationwide

• Collaborative team environment with room for growth and development

Hiring Contact:

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications. Email – icostamis@precisebi.com

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. şÚÁĎÉçÇř manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

şÚÁĎÉçÇř is seeking a dynamic, motivated, and self-starting Senior Proposal Writer to join our expanding Proposal Development team. Reporting to the Director, Proposal Development, the Senior Proposal Writer will play a pivotal role in crafting compelling proposals and supporting strategic initiatives across various business units. This high-profile role requires exceptional bid management, proposal writing/editing, project management, and consulting skills to develop winning proposals in collaboration with senior executives and the Proposal Development team.

Location: 90 Floral Pkwy, North York, ON

Employment: Full-time

Compensation: Hourly

Mandatory Qualifications:

• Experience: 5+ years of demonstrable experience managing bids and proposals

• Mandatory requirement. Applications received without 5+ years of current or very recent experience will not be considered.

• Procurement and Pursuit Knowledge: Understanding of Canadian procurement and contract vehicles, as well as business development best practices.

• Proposal Lifecycle: Clear understanding of proposal lifecycle and content management best practices.

• Technical Proficiency: Proficiency in Microsoft Word, Excel, PowerPoint, AI prompts, generative AI, Outlook, and Adobe Acrobat Pro.

• Superior Communication Skills: Ability to write and communicate clearly, persuasively, and effectively in the current business environment.

• Prioritization: Ability to manage, prioritize, and re-prioritize efforts for multiple concurrent bids and proposals.

• Professional Communication: Ability to communicate clearly and professionally across a broad corporate landscape.

• Research and Editing: Exceptional research, editing, and proofreading skills.

• Organizational Skills: Strong organizational skills and attention to detail.

• Self-Motivation: High level of self-motivation, ability to work independently, and collaborate successfully in a team environment.

• Problem-Solving: Ability to handle and use constructive feedback to make needed changes to documents and proposals.

• Technical Aptitude: Technically and/or mechanically inclined nature, adept at understanding complex systems.

Mandatory Attributes:

• Leadership Communication: Comfort communicating with and gaining consensus from internal leadership teams.

• Strategic Thinking: Ability to think and act strategically.

• Adaptability: Ability to plan and adapt in a dynamic, customer-centric environment.

• Creative and Critical Thinking: Skills to quickly research, understand, and communicate new concepts.

• Flexibility: Availability to work toward aggressive deadlines, occasionally requiring off-hours effort (considered an asset as position, workload, and expectations shift).

• Simplification: Ability to translate complicated ideas into easily and commonly understood language.

• Initiative: Eagerness to learn, problem solve, and multi-task.

• Attitude: Good attitude and work ethic.

• Industry Experience: Experience in the parking industry (considered an asset).

• Software Experience: Experience with Loopio or other content management platform (considered an asset).

• Software Experience: Experience with work and project management platform (considered an asset).

• Education: Post-secondary degree in Business, English, French, Communication, or a related field (equivalent work experience may be considered).

Job Responsibilities / Duties:

• Lead Proposal Development: Manage bids and proposals from inception to submission, ensuring compliant and compelling content.

• Strategic Analysis: Interpret RFP (RFx) requirements, develop focused strategies, and clarify issues as needed.

• Team Leadership: Be the RFx team lead on assigned pursuits, ensuring adherence to processes and timelines, development of proposal plan, and coordinating kick-off meetings and follow-ups.

• Technical Strategy Support: Collaborate with SMEs to develop technical strategies at capture meetings.

• Response Generation: Produce compliant, concise, and compelling proposals that address client goals using content from the proposal response library and team contributions, and simple “in the client’s words” language.

• Stakeholder Coordination: Work with functional staff to ensure proposal development aligns with internal strategies and bid requirements.

• Editing and Review: Coordinate, review, and edit proposal input from various stakeholders, ensuring a cohesive document with a clear, easy-to-understand, single voice.

• Transform Information: Convert complex business and technical product information into easy-to-understand, well-written material that highlights features and benefits that positions and wins business.

• Post-Submission Efforts: Participate in response and post-submission strategy efforts, including writing, formatting, and presentation ideas.

• Content Management: Distribute new or revised content to support the proposal content database.

• Mentorship: Serve as a writing editor, mentor, and coach to others in the Business Development Department. Work with internal teams to develop content.

• Deadline Management: Handle multiple concurrent proposal assignments accurately and thoroughly under tight deadlines.

• Persuasive Communication: Use persuasive content and visual techniques to clearly communicate proposal strategies and messaging.

• Client Presentations: Prepare presentation materials and participate in proposal presentations to clients.

• Additional Duties: Perform other duties as assigned.

Hiring Contact:

Interested candidates should submit their resume to cbruce@precisebi.com

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. şÚÁĎÉçÇř manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

şÚÁĎÉçÇř is seeking a dynamic, motivated, and self-starting Bilingual Senior Proposal Writer to join our expanding Proposal Development team. Reporting to the Director, Proposal Development, the Bilingual Senior Proposal Writer will play a pivotal role in crafting compelling proposals and supporting strategic initiatives across various business units. This high-profile role requires exceptional bid management, proposal writing/editing, project management, and consulting skills to develop winning proposals in collaboration with senior executives and the Proposal Development team.

Location: 90 Floral Pkwy, North York, ON

Employment: Full-time

Compensation: Salary

Mandatory Qualifications:

• Experience: 5+ years of demonstrable experience managing bids and proposals

• Mandatory requirement. Applications received without 5+ years of current or very recent experience will not be considered.

• Procurement and Pursuit Knowledge: Understanding of Canadian procurement and contract vehicles, as well as business development best practices.

• Proposal Lifecycle: Clear understanding of proposal lifecycle and content management best practices.

• Technical Proficiency: Proficiency in Microsoft Word, Excel, PowerPoint, AI prompts, generative AI, Outlook, and Adobe Acrobat Pro.

• Superior Communication Skills: Ability to write and communicate clearly, persuasively, and effectively in the current business environment.

• Prioritization: Ability to manage, prioritize, and re-prioritize efforts for multiple concurrent bids and proposals.

• Professional Communication: Ability to communicate clearly and professionally across a broad corporate landscape.

• Research and Editing: Exceptional research, editing, and proofreading skills.

• Organizational Skills: Strong organizational skills and attention to detail.

• Self-Motivation: High level of self-motivation, ability to work independently, and collaborate successfully in a team environment.

• Problem-Solving: Ability to handle and use constructive feedback to make needed changes to documents and proposals.

• Technical Aptitude: Technically and/or mechanically inclined nature, adept at understanding complex systems.

Mandatory Attributes:

• Leadership Communication: Comfort communicating with and gaining consensus from internal leadership teams.

• Strategic Thinking: Ability to think and act strategically.

• Adaptability: Ability to plan and adapt in a dynamic, customer-centric environment.

• Creative and Critical Thinking: Skills to quickly research, understand, and communicate new concepts.

• Flexibility: Availability to work toward aggressive deadlines, occasionally requiring off-hours effort (considered an asset as position, workload, and expectations shift).

• Simplification: Ability to translate complicated ideas into easily and commonly understood language.

• Initiative: Eagerness to learn, problem solve, and multi-task.

• Attitude: Good attitude and work ethic.

• Industry Experience: Experience in the parking industry (considered an asset).

• Software Experience: Experience with Loopio or other content management platform (considered an asset).

• Software Experience: Experience with work and project management platform (considered an asset).

• Education: Post-secondary degree in Business, English, French, Communication, or a related field (equivalent work experience may be considered).

Job Responsibilities / Duties:

• Lead Proposal Development: Manage bids and proposals from inception to submission, ensuring compliant and compelling content.

• Strategic Analysis: Interpret RFP (RFx) requirements, develop focused strategies, and clarify issues as needed.

• Team Leadership: Be the RFx team lead on assigned pursuits, ensuring adherence to processes and timelines, development of proposal plan, and coordinating kick-off meetings and follow-ups.

• Technical Strategy Support: Collaborate with SMEs to develop technical strategies at capture meetings.

• Response Generation: Produce compliant, concise, and compelling proposals that address client goals using content from the proposal response library and team contributions, and simple “in the client’s words” language.

• Stakeholder Coordination: Work with functional staff to ensure proposal development aligns with internal strategies and bid requirements.

• Editing and Review: Coordinate, review, and edit proposal input from various stakeholders, ensuring a cohesive document with a clear, easy-to-understand, single voice.

• Transform Information: Convert complex business and technical product information into easy-to-understand, well-written material that highlights features and benefits that positions and wins business.

• Post-Submission Efforts: Participate in response and post-submission strategy efforts, including writing, formatting, and presentation ideas.

• Content Management: Distribute new or revised content to support the proposal content database.

• Mentorship: Serve as a writing editor, mentor, and coach to others in the Business Development Department. Work with internal teams to develop content.

• Deadline Management: Handle multiple concurrent proposal assignments accurately and thoroughly under tight deadlines.

• Persuasive Communication: Use persuasive content and visual techniques to clearly communicate proposal strategies and messaging.

• Client Presentations: Prepare presentation materials and participate in proposal presentations to clients.

• Additional Duties: Perform other duties as assigned.

Hiring Contact:

Interested candidates should submit their resume to cbruce@precisebi.com

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. şÚÁĎÉçÇř manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

şÚÁĎÉçÇř is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Ottawa.

Location: Ottawa, ON

Employment: Full-time

Compensation: $20.00 per hour

Mandatory Qualifications:

• General knowledge of computers/ cellular devices

• Valid G license with clean drivers abstract, and ability to provide abstract at time of hire

• Knowledge of basic vehicle maintenance

• Previous experience in parking enforcement or security background would be considered a strong asset

• Criminal and credit records check required prior to hire (backcheck completed by Precise Parklink)

Mandatory Attributes:

• Must be punctual and self disciplined; considered a self- starter

• Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose

• Ability to de-escalate situations should they arise; must be well- mannered & level headed

• Capable of learning & absorbing training in a quick & efficient manner

• Must be polite with professional attitude

• Positive, friendly, enthusiastic and personable

• Must be punctual and self disciplined

• Strong communication skills

• Bilingualism is a strong asset

Job Responsibilities / Duties:

• Review and understand daily scheduled routes prior to dispatching for shift

• Review dispatch email for any client requests/ check calendar for any events

• Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to

• Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately

• Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable

• Run plates through enforcement software at applicable sites to confirm registration

• Ensure accuracy in issuing infractions (correct information on ticket)

• Ensure devices are returned as they were taken, and placed back on charging units for next shifts

• Arranging towing of vehicles where applicable, under By-Law regulations

• Ability to work outdoors, within a sheltered garage environment

• Mandatory health & safety training required to be completed upon hire

• Other duties as assigned

Hiring Contact:

Please submit resume via Indeed job posting, and should you be considered a qualified candidate, you will be contacted for an interview.

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř is a leading provider of parking solutions with a broad customer base across Canada. We are dedicated to delivering innovative solutions and exceptional service. As part of our ongoing growth, we are looking for a skilled and motivated Terminal Programmer to join our team and contribute to the development and support of our parking terminal products.

Job Summary:

The Service Technician reports to the Service Manager/Supervisor and is to ensure that all parking equipment is maintained within contract guidelines.

Location: 625 Bd Lionel-Boulet, Varennes, QC

Employment: Full-time

Compensation: Salary

 Job Responsibilities / Duties:

• Monitor and resolve support tickets related to terminal issues and client requests.

• Assist the service team with terminal troubleshooting and provide technical assistance.

• Communicate with clients to gather requirements for terminal user experience and flows.

• Analyze terminal logs to diagnose and address deficiencies.

• Generate tariff scripts.

• Perform quality assurance on preproduction environments, validating program functionality before deployment.

• Create support tickets with R&D when problems are identified and manage the ticket process until resolution.

• Collaborate with R&D to certify new hardware and terminal features.

• Provide remote assistance or training to clients as needed.

Mandatory Qualifications:

• Proficiency in XML and XAML.

• Experience with image editing (e.g., simple cropping, coloring).

• Strong knowledge of Microsoft Office (Excel, Word, Outlook).

• Excellent problem-solving/debugging skills (especially in relation to terminal programming issues).

• Ability to create flow diagrams (e.g., using Publisher, Visio, etc.).

• Basic knowledge of computer hardware (some setup of terminals required; training provided).

• Testing of your own work, as well as others’, based on predefined procedures (training provided).

• Experience in flow diagramming using tools like Publisher or Visio.

• Basic computer hardware knowledge for terminal setup (training provided). Preferred Skills:

• Bilingual proficiency in French and English (written, spoken, comprehension) to support our customer base across Canada, especially in Quebec.

• * Being able to communicate in English is requested since the job will require that the candidate communicate with English customers that are situated outside of QuĂ©bec.

Hiring Contact:

Please submit your resume to Lavan Vasanthakumar at lvasanthakumar@precisebi.com

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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]]>Onsite Parking StaffMon, 27 Jan 2025 14:02:45 +0000/job-postings/20250127/patrol-officer-hamilton606df7dd6b47261d19840040:607f4980780d48537cf59feb:679792057c603532962ac031Company Description:

şÚÁĎÉçÇř is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. şÚÁĎÉçÇř manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

şÚÁĎÉçÇř is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Hamilton and Niagara and St. Catharines

This position will be overseen by the Area Manager

Location: Hamilton/Niagara/St. Catharines, ON

Employment: Full-time/Part-time

Hours: Wednesday to Friday - 4 PM - 12 AM (shift times can vary)

Saturday & Sunday - 11 AM – 7 PM

Special Events – As Needed

Compensation: $19.00 per hour

Mandatory Qualifications:

• General knowledge of computers/cellular devices

• Valid G license with clean drivers abstract, and ability to provide abstract at time of hire

• Previous experience in parking enforcement or security background would be considered a strong asset

• Criminal check required prior to hire (backcheck completed by Precise Parklink

Mandatory Attributes:

• Must be punctual and self disciplined; considered a self- starter

• Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose

• Ability to de-escalate situations should they arise; must be well- mannered & level headed

• Capable of learning & absorbing training in a quick & efficient manner

• Must be polite with professional attitude

• Positive, friendly, enthusiastic and personable

• Must be punctual and self disciplined

• Strong communication skills

• Bilingualism is a strong asset

• Mechanically inclined able to change a tire and basic automotive skills

Job Responsibilities / Duties:

• Review and understand daily scheduled routes prior to dispatching for shift

• Review dispatch email for any client requests/ check calendar for any events

• Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to

• Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately

• Follow procedures regarding log sheets/ recording site visits

• Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable

• Run plates through enforcement software at applicable sites to confirm registration

• Ensure accuracy in issuing infractions (correct information on ticket)

• Ensure devices are returned as they were taken, and placed back on charging units for next shifts

• Arranging towing of vehicles where applicable, under By-Law regulations

• Ability to work outdoors, within a sheltered garage environment

• Mandatory health & safety training required to be completed upon hire

• Litter pick up and general maintenance of parking equipment

• Other duties as assigned

Hiring Contact:

Please submit your resume to Elie Diab (ediab@precisebi.com)

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations.

Job Summary:

şÚÁĎÉçÇř is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Hamilton and Niagara and St. Catharines

This position will be overseen by the Area Manager

Location: London, ON

Employment: Full-time/Part-time Wednesday Thursday Friday Saturday – 6pm – 2am (shift times can vary)

As Needed

Special Events – As Needed

Compensation: $19.00 per hour

Mandatory Qualifications:

• General knowledge of computers/cellular devices

• Valid G license with clean drivers abstract, and ability to provide abstract at time of hire

• Previous experience in parking enforcement or security background would be considered a strong asset

• Criminal check required prior to hire (backcheck completed by Precise Parklink

Mandatory Attributes:

• Must be punctual and self disciplined; considered a self- starter

• Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose

• Ability to de-escalate situations should they arise; must be well- mannered & level headed

• Capable of learning & absorbing training in a quick & efficient manner

• Must be polite with professional attitude

• Positive, friendly, enthusiastic and personable

• Must be punctual and self disciplined

• Strong communication skills

• Bilingualism is a strong asset

• Mechanically inclined able to change a tire and basic automotive skills

Job Responsibilities / Duties:

• Review and understand daily scheduled routes prior to dispatching for shift

• Review dispatch email for any client requests/ check calendar for any events

• Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to

• Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately

• Follow procedures regarding log sheets/ recording site visits

• Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable

• Run plates through enforcement software at applicable sites to confirm registration

• Ensure accuracy in issuing infractions (correct information on ticket)

• Ensure devices are returned as they were taken, and placed back on charging units for next shifts

• Arranging towing of vehicles where applicable, under By-Law regulations

• Ability to work outdoors, within a sheltered garage environment

• Mandatory health & safety training required to be completed upon hire

• Litter pick up and general maintenance of parking equipment

• Other duties as assigned

Hiring Contact:

Please submit your resume to Elie Diab (ediab@precisebi.com)

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary: Overall responsibility for a high level of customer service, maintaining tidy, safe and walkable sidewalks and walking paths throughout all seasons, directing commercial vehicle traffic within the airport, and ability to troubleshoot parking equipment.

Location: Saskatoon, SK

Employment: Full time

Compensation: $16.15 hourly

Mandatory Attributes:

• Excellent oral communication skills.

• Ability to provide value-added options to customers in a professional manner.

• Answer customers’ questions and provide information on policies and procedures.

• Ability to effectively address customer concerns and resolve complaints.

• Knowledge of relevant policies, procedures, and strategies to promote effective security operations for the protection of personal data.

• Knowledge and understanding of use of all equipment.

• Willingness to work shift work.

• Physical ability to assist guests requiring accessibility assistance.

• Computer skills an asset. (Microsoft Office and its applications.)

• French language skills an asset.

Job Responsibilities / Duties:

• Report for shift on time, wearing an approved uniform and projecting a clean, neat, and tidy image.

• Carry out duties in conformance with applicable policies and standards.

• Direct commercial vehicle traffic on the airport curbside, including but not limited to taxis, shuttles and busses.

• Curbside support during peak times with keeping the public curb moving and coordinating taxis.

• Curbside cleanliness, litter clean up throughout parking lots and walking areas.

• Snow shovelling, snow removal using blowers or walk-behind equipment, sanding walking paths for ice throughout all sidewalks and walking paths.

• Keep careful records of any unusual tickets or operational problems that occur during shift in accordance with applicable procedure.

• Answer telephone and radio inquiries.

• Answer intercom system for customer assistance as required.

• Document customer concerns and report them to COG Supervisor.

• Monitor Skidata entrance gates and report problems.

• Answer all customer inquiries via all contact mediums (Phone, Email, Intercom.)

• When required assist customers with usage of online booking resources.

• Maintain knowledge of all YXE parking products and rates.

• Verifying customer’s flight information (return date and time.)

• Entering information into computer system quickly and accurately.

• Dealing with customer concerns & completing incident reports when required and informing appropriate COG Supervisor and management members.

• Other duties as assigned.

Hiring Contact:

Please submit your resume to Lyndon Weiss at saskatoon@precisebi.com

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

Job Summary: şÚÁĎÉçÇř is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Hamilton and Niagara and St. Catharines

This position will be overseen by the Area Manager

Location: London, ON

Employment: Full Time/ Part Time: Wednesday Thursday   Friday Saturday – 6pm – 2am (shift times can vary) Special Events – As Needed

Compensation: $19.00 per hour

Mandatory Qualifications:

• General knowledge of computers/cellular devices

• Valid G license with clean drivers abstract, and ability to provide abstract at time of hire

• Previous experience in parking enforcement or security background would be considered a strong asset

• Criminal check required prior to hire (backcheck completed by Precise Parklink

Mandatory Attributes:

• Must be punctual and self disciplined; considered a self- starter

• Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose

• Ability to de-escalate situations should they arise; must be well- mannered & level headed

• Capable of learning & absorbing training in a quick & efficient manner

• Must be polite with professional attitude

• Positive, friendly, enthusiastic and personable

• Must be punctual and self disciplined

• Strong communication skills

• Bilingualism is a strong asset

• Mechanically inclined able to change a tire and basic automotive skills

Job Responsibilities / Duties:

• Review and understand daily scheduled routes prior to dispatching for shift

• Review dispatch email for any client requests/ check calendar for any events

• Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to

• Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately

• Follow procedures regarding log sheets/ recording site visits

• Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable

• Run plates through enforcement software at applicable sites to confirm registration

• Ensure accuracy in issuing infractions (correct information on ticket)

• Ensure devices are returned as they were taken, and placed back on charging units for next shifts

• Arranging towing of vehicles where applicable, under By-Law regulations

• Ability to work outdoors, within a sheltered garage environment

• Mandatory health & safety training required to be completed upon hire

• Litter pick up and general maintenance of parking equipment

• Other duties as assigned

Hiring Contact:

Please submit your resume to Elie Diab.

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř, entreprise nationale de service de technologies, leader Canadien du stationnement et de la mobilitĂ©, compte plus de 1000+ employĂ©s(e)s Ă  travers le pays. Son siège social est situĂ© Ă  Toronto et compte 18 bureaux rĂ©gionaux Ă  travers le Canada. şÚÁĎÉçÇř gère des milliers de stationnements pour le compte de centaines de propriĂ©taires. L’entreprise fournit une technologie et des services de pointe Ă  des milliers de clients des secteurs municipal, commercial, institutionnel et privĂ©, ainsi que du domaine de la santĂ©.

Description du poste :

Avec une équipe déployée à l’aéroport de Montréal-Trudeau, on cherche un superviseur administratif et terrain qui sera responsable d’assurer l’exploitation efficace des zones de stationnement et des services commerciaux.

Lieu de travail : ADM (Aéroport de Montréal Pierre Elliot Trudeau)

Emploi : Temps plein

Horaire de travail : jour et soir

¸éĂ©łľłÜ˛ÔĂ©°ů˛ąłŮľ±´Ç˛Ô&˛Ô˛ú˛ő±č;: $25/heure

Responsabilités liées à l’emploi :

Exploitation :

• Responsable de superviser le fonctionnement gĂ©nĂ©ral du stationnement et des services commerciaux

• Assurer le bon fonctionnement des activitĂ©s quotidiennes et superviser le rendement et les employĂ©(e)s

• Effectuer des patrouilles et inspecter les zones de stationnement et des services commerciaux

Gestion du personnel :

• S’assurer que les employĂ©(e)s sont prĂ©sent(e)s Ă  leur poste de travail et que les effectifs sont suffisants en fonction des tâches Ă  accomplir.

• Coordonner le remplacement des employĂ©(e)s absent(e)s par d’autres employĂ©(e)s de şÚÁĎÉçÇř.

• Former les nouveaux employĂ©s

• Suivi des avis disciplinaires

Administration :

• PrĂ©parer er soumettre divers rapports

• Produire, compiler et mettre Ă  jour divers rapports statistiques

• Servir les employĂ©s comptoir des permis pour obtenir un permis de stationnement

• RĂ©diger et transmettre des mĂ©mos ou notes internes

Qualités et compétences requises :

• Bilinguisme

• Excellente maĂ®trise de la Suite Office

• FlexibilitĂ© au niveau des horaires de travail

• Bonne attitude et bonne Ă©thique de travail

• Souci du dĂ©tail, efficacitĂ© et prĂ©cision

• Autonomie et capacitĂ© Ă  travailler en Ă©quipe

• Aptitudes dĂ©montrĂ©es pour la gestion de personnel

• Aptitude Ă  rĂ©soudre les problèmes activement

• Aptitudes exceptionnelles pour le service Ă  la clientèle

• CapacitĂ© Ă  entreprendre des tâches et Ă  motiver le personnel

• Permis de conduire valide classe 5 (canadien)

• Dossier de conduite valide de la SAAQ
  

Personne à contacter pour l’embauche :

Veuillez soumettre votre CV par courriel Siham Benhadji: sbenhadji@precisebi.com

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

As Canada’s parking and mobility industry leader, şÚÁĎÉçÇř is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.  

şÚÁĎÉçÇř manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

şÚÁĎÉçÇř is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Ottawa.

Location: Ottawa, ON

Employment: Full-time : 1 position; Tuesday - Saturday 11am-7pm or 10am-6:30 pm

Compensation: $20.00 per hour

Mandatory Qualifications:

• General knowledge of computers/ cellular devices

• Valid G license with clean drivers abstract, and ability to provide abstract at time of hire

• Knowledge of basic vehicle maintenance

• Previous experience in parking enforcement or security background would be considered a strong asset

• Criminal and credit records check required prior to hire (backcheck completed by Precise Parklink)

Mandatory Attributes:

• Must be punctual and self disciplined; considered a self- starter

• Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose

• Ability to de-escalate situations should they arise; must be well- mannered & level headed

• Capable of learning & absorbing training in a quick & efficient manner

• Must be polite with professional attitude

• Positive, friendly, enthusiastic and personable

• Must be punctual and self disciplined

• Strong communication skills

• Bilingualism is a strong asset

Job Responsibilities / Duties:

• Review and understand daily scheduled routes prior to dispatching for shift

• Review dispatch email for any client requests/ check calendar for any events

• Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to

• Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately

• Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable

• Run plates through enforcement software at applicable sites to confirm registration

• Ensure accuracy in issuing infractions (correct information on ticket)

• Ensure devices are returned as they were taken, and placed back on charging units for next shifts

• Arranging towing of vehicles where applicable, under By-Law regulations

• Ability to work outdoors, within a sheltered garage environment

• Mandatory health & safety training required to be completed upon hire

• Other duties as assigned

Hiring Contact:

Please submit resume via Indeed job posting, and should you be considered a qualified candidate, you will be contacted for an interview.

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

şÚÁĎÉçÇř manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary: şÚÁĎÉçÇř is seeking Patrol Officers working outdoors to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the GTA. This position will be overseen by the Enforcement Manager.

Location: 100 Floral Parkway

Employment: Part-time

Compensation: $20.00 per hour

Mandatory Qualifications:

• General knowledge of computers & cellular devices

• Valid G license with clean drivers abstract, and ability to provide abstract at time of hire

• Knowledge of basic vehicle maintenance

• Previous experience in parking enforcement or security background would be considered a strong asset

• Criminal and credit records check required prior to hire (Backcheck completed by Precise Parklink)

Job Responsibilities / Duties:

• Review and understand daily scheduled routes prior to dispatching for shift;

• Review dispatch email for any client requests/ check calendar for any events;

• Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to;

• Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately;

• Follow procedures regarding log sheets/ recording site visits;

• Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable;

• Run plates through enforcement software at applicable sites to confirm registration;

• Ensure accuracy in issuing infractions (correct information on ticket);

• Ensure devices are returned as they were taken, and placed back on charging units for next shifts;

• Arranging towing of vehicles where applicable, under By-Law regulations;

• Ability to work outdoors, within a sheltered garage environment;

• Mandatory health & safety training required to be completed upon hire;

• Litter pick up and general maintenance of parking equipment;

• Other duties as assigned

Hiring Contact:

Please submit your resume with a minimum of two references to Paul, Enforcement Coordinator at enforcementoffice@precisebi.com.

şÚÁĎÉçÇř is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.